[Resolved]  Flipkart — Flipkart pay later issue with cibil

I have flipkart account with phone number - [protected] with linked email id - [protected]@gmail.com.. I've flipkart pay later credit with 7000/- I've used it and i repay every month with up to date clear and in my flipkart account its showing that all my dues are clear but when i applied to my education loan I've got report frm my bank that i have due of 498/- from flipkart pay later but when i open my account it showing that there is no due.. I want no due frm flipkart and to erase my due or show me the amount that i have to paid so then i pay it and clear my problem or submit no due clearance to my email id mentioned above. Ive also call the flipkart customer care but no resolve in my issue. I want to resolve as soon as possible because of this my education loan is on hold so please consider my issue