[Resolved] Flipkart — flipkart pay later - personal loan account created | |
I have opted for flipkart pay later option. It was shocking to know that, they created an idfc personal loan account without taking my consent and later has started showing due in that account, which is impacting my cibil score. This is a serious fraud of creating a financial transaction without my knowledge, against my name. I reached out to flipkart and idfc, but to no avail. I didn't get any response from either of them. Was this information helpful? | |
Aug 6, 2021 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Jul 09, 2020 Flipkart Customer Care's response Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.
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We wish to inform you that Flipkart has partnered with IDFC FIRST Bank to provide you a Pay Later facility. You may have recently signed up for Flipkart Pay Later facility on the Flipkart’s Mobile App or website. Confirmation of that is provided in the last step of the sign-up journey, where Flipkart’s association with IDFC FIRST Bank is listed in the form of ‘Powered by IDFC FIRST Bank’. You can de-activate the Flipkart ‘Buy Now Pay Later’ account and the shopping line associated with it by visiting the Flipkart website or the app. To proceed with this, you are requested to kindly settle your balance by clicking on ‘Pay Now’ on the Flipkart Pay Later dashboard, and use any of the payment options available. The Pay Later account needs to have a zero outstanding balance, both billed and unbilled. Once this is done, the account can be deactivated by contacting Flipkart Help Centre : https://www.flipkart.com/helpcentre . Following this, the loan will be cancelled by the Bank.
Team IDFC FIRST Bank