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Flipkart Complaints & Reviews

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Updated: Feb 26, 2026
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P
pooja shivani
Jul 3, 2020
Resolved
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Website: www.flipkart.com

I had ordered iphone se 2020 on 27 june 2020 and on 1 july 2020, i recieved my order, next day, i complaint flipkart that speaker is damaged, flipkart is neither providing me refund nor replacement of product, but according to policy, within 7 days of purchase of product, we can replace the product, if issue is there
I want refund or replacement of the product as soon as possible
My order id is od[protected]
I have attached invoice
Jul 3, 2020
Complaint marked as Resolved 
Got resolution
Flipkart customer support has been notified about the posted complaint.
Jul 03, 2020
Updated by pooja shivani
i had attached invoice,

Verified Support
Jul 04, 2020
Flipkart Customer Care's response
We will revert on it.
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    Soumya99
    Jul 3, 2020
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    Address: Flipkart Internet Private Limited, Buildings Alyssa, Begonia & Clove Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Bengaluru, 560103, Karnataka, India
    Website: E-Commerce

    I brought an acer nitro 5 an515-52 gaming laptop for rs.49990 on 24th may[protected]. I have evidence that they have sold me an used product as new. The laptop has already been registered on 30/11/2018 for an extended warranty whereas it was purchased on 24/05/2019. The laptop also seems defective with an screen issue immediately after purchase and a hinge issue now. I have included the invoice, the serial number on the back of the laptop, and the image which shows that the warranty was purchased on 30/11/2018 in the attachments. Expecting a quick response to my issue.
    Aug 11, 2021
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Jul 03, 2020
    Updated by Soumya99
    I have been in touch with the company since 16th June and they still haven't provided any resolution to the issue
    Verified Support
    Jul 03, 2020
    Flipkart Customer Care's response
    We will revert on it.
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      Pooja Nishad
      Jul 3, 2020
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      Address: Flipkart Internet Private Limited Vaishnavi Summit, No 6/B, 7th Main, 80 Feet Road, 3rd Block, Koramangala, Bangalore – 560034 India
      Website: Flipkart

      I purchased a mobile from flipkart and got my delivery on 27th june. The product i got started having problem within 3 days. I raised my issue on flipkart help centre and they called me next day but things didn't work out. Now they are not even calling me and there is no response from their side
      Since that day. I wanted refund cause all i was getting was replacement and no refund. Even the product i purchased before came out to be defective and even after a replacement the product i got had the same problem which i had in previous product. I doubt purchasing any product from this site now. They are not even responding now
      Aug 8, 2021
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Jul 04, 2020
      Flipkart Customer Care's response
      We will revert on it.
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        L
        lavkush22
        Jul 3, 2020
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        I had recently purchased lg 6.5kg front load washing machine from flipkart.
        Was very happy with quick delivery and installation.
        Firstly product which i received was 2 yrs old which is not right.
        But after installation the next day i found there was rusting (3-4 spots) in drum in one particular area.
        When contacted the installation guy and shared pics of same he asked to wash clothes 2-3 times it would get removed.
        But even after trying that it was not removed i tried to clean then i found there was a kind of dent inside drum which eroded the surface and led to rusting.
        I initiated return straight away and after that i received call from same installation guy that there was one complaint from your end i explained whole scenario then he said he would forward same pics to his head and close the complaint.
        The guy exclaimed that as it was online purchase we would not be able to return the product if it would have been purchased from croma, vijay sales they would have done replacement straight away.
        I have explained same to customer executive of flipkart but they all said wait for service technician visit but i said he had already called up and he said it is upto flipkart to do next process.
        If this is the way i would have to deal with after purchase then i dont think i would buy online anymore from flipkart.
        Order details :-
        Id - od[protected]
        I am without washing machine and still don't know till when i have to be.
        Requesting a quick reply and quick closure of this matter.
        First my technician visit was scheduled on 23rd june which did not took place then again it was scheduled on 26th june which did happen but flipkart says we havent received update from lg as yet (3rd july 2020).
        Date assigned if normal process would have taken place for pickup 4th july, doesnt seem anything is moving in.
        My wife has back [robem so she cant wash by hands for so many days we have had to ask our neighbour to wash it... How does it feel to ask neighbour every day to wash our clothes??
        Flipkart customer support has been notified about the posted complaint.
        Jul 03, 2020
        Updated by lavkush22
        drum pics

        Verified Support
        Jul 04, 2020
        Flipkart Customer Care's response
        We will revert on it.
        Jul 14, 2020
        Updated by lavkush22
        This is pathetic the customer service i have received uptill now, everytime i call customer care they are clueless about the procedure that has been taken place.
        I have to explain them everytime what has happened from begining god knows how is the company working.
        If i had mail id of the CEO i would have emailed him correctly why are not able to make progress because of such third class customer service.
        This is my last purchase from flipkart after receiving refund i would uninstall the app and make sure non of my contacts buy anything from flipkart.
        Coming to my case
        FLipkart customer care executive on call had closed my return request suggesting it is taking long for LG to respond and re-opened new return request which i am unable to track or do anything from the app as in app it says return request rejected as it is re-solved and i have crossed the deadline of 15 days return policy...
        After contacting customer care as obvious they dont have any clue they say tech visit was planned on 10th july but did not happen, whereas i received message from LG tech visit would take place on 13th July which also did not take place.
        Please let me know "the consumer complaint " forum if you are able to resolve it or else i would go striaght to consumer court and sue flipkart for the nuisance and problems they have caused me in this whole month.
        This is pathetic the customer service i have received uptill now, everytime i call customer care they are clueless about the procedure that has been taken place.
        I have to explain them everytime what has happened from begining god knows how is the company working.
        If i had mail id of the CEO i would have emailed him correctly why are not able to make progress because of such third class customer service.
        This is my last purchase from flipkart after receiving refund i would uninstall the app and make sure non of my contacts buy anything from flipkart.
        Coming to my case
        FLipkart customer care executive on call had closed my return request suggesting it is taking long for LG to respond and re-opened new return request which i am unable to track or do anything from the app as in app it says return request rejected as it is re-solved and i have crossed the deadline of 15 days return policy...
        After contacting customer care as obvious they dont have any clue they say tech visit was planned on 10th july but did not happen, whereas i received message from LG tech visit would take place on 13th July which also did not take place.
        Please let me know "the consumer complaint " forum if you are able to resolve it or else i would go striaght to consumer court and sue flipkart for the nuisance and problems they have caused me in this whole month.
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          K
          krishnapatel
          Jul 3, 2020
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          I have ordered an phone woth rs 20999 from flipkart order no on same day they cancelled my order. When i contact there customer care they are very irresponsive always says wait for 24-48 hours i have waited a long time. Kindly look in this regard so i get my amount refund as soon as possible. I will be very thankful for your coperation.
          Aug 10, 2021
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Jul 04, 2020
          Flipkart Customer Care's response
          We will revert on it.
          flipkart call me after 4 day posting this post they told they will send technician but today its almost 10 day no any one come from flipkart i think they are ignoring to refund this. they dont want to cancel or refund thats why they are taking lots of time
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            S
            Shubhangi Sahay
            Jul 3, 2020
            Resolved
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            Resolved

            I placed ordered for Apple Watch 5 series (GPS+Cellular) order ID- OD[protected] on 23rd june 2020 and it got delivered today evening i.e. 2nd july 2020. I got it for my wife as anniversary gift. When she opened out of excitement we were shocked to see that the box was totally empty. It was containing blank case and only charger adapter. I want my complete refund back. Rs 50, 000 is not a joke. I want my complete refund.
            +1 videos
            Aug 15, 2021
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Jul 04, 2020
            Flipkart Customer Care's response
            We will revert on it.
            Verified Support
            Aug 09, 2020
            Flipkart Customer Care's response
            Hi, We are sorry for the trouble caused. The seller has confirmed that a refund has been completed on 05 Jul 20. It would have reflected in your credit card by 09 Jul 20. If you do not see the refund in your account by this time, please check the previous statement of your bank account before reaching out to the bank.Your kind understanding is appreciated.
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              Dear sir,

              This is to bring to your kind notice that i had purchased voltas 1.5-ton 3 star split inverter ac - white on 30th may 2020 with order id: od[protected] for a consideration of rs.27749 paid via hdfc credit card. The product got delivered on 1st june 2020.

              The said goods are suffering from the following defects:-

              There is cbu code mismatch on odu and idu hence the voltas/flipkart...
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              Pawan kumar Y
              Jul 2, 2020
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              Order id - od[protected]
              I was orderd realme 5 pro phone which prise 16999. I was placed this order on 14th june 2020 and it’s deliver me on 17th june 2020. When i was open seal and open the box then i saw phone missing to the box, only accessories recived in the box. I was raise return request to flipkart but they was rejected my request. And now the return policy has been over of product. But i have not recive any resolution via flipkart.
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Jul 03, 2020
              Flipkart Customer Care's response
              We will revert on it.
              Jul 04, 2020
              Updated by Pawan kumar Y
              I have recive a mail. But they didn’t give me any resolution.

              They will not revert it.
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                M
                momo33222
                from Powai, Maharashtra
                Jul 2, 2020
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                Tracking id: fmpc[protected]
                The following order has been shipped through ekart but hasn't delivered yet by them it's showing same status "received at motherhub_vpx bhiwandi" from 26th june it's not moving at all when they will deliver it isn't it getting too much late
                Flipkart customer support has been notified about the posted complaint.
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                  S
                  Sunil Suwalka
                  Jul 2, 2020
                  Resolved
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                  Resolved

                  Consulting Rooms Private Limited wrong delivery of ac indoor unit

                  Address: Sold By: Consulting Rooms Private Limited , Ship-from Address: Instakart Services Pvt. Ltd.158/4, 157/1, 157/2A, 158/1, 158/2, 158/3, 159/7, 159/2B2, 138/2, 150/8, 138/3, 159/6, 150 /4, 150/1, 138/1A, 157/2B etc Madhakondapalli village, Denkanikotta taluk

                  The issue is regarding wrong delivery of the item ordered which is totally suppliers or flipkart mistake which we cannot bear anymore.
                  Today, Jul 02
                  Sir, I had made two A/C orders on 20 May.
                  One was ordered from Tata Voltas and one from Samsung.Among them, Indoor part was missing in Tata Voltas.When fitting, he opened the box.Even after that there was a talk with the Tata voltas and he said that order the replacement.br...
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                  S
                  Sagar mondol
                  Jul 2, 2020
                  Resolved
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                  Resolved

                  Respected Sir,
                  Myself Sagar Mondal on 22nd of march 2020, I have ordered a Godrej 1 Ton 3 Star Split AC but delivery boy delivered only outdoor part and told me indoor part will come after sometime. But unfortunately they can't deliver the Indoor section of AC, then I have contact with FLIPKART and they accept that they will pickup my AC and refund my money on 27th June 2020 but no one was visited for pickup FLIPKART everyday taking time for resolution but there was no output otherside my payment was made from Credit Card I don't know EMI will be start anytime . Please help me through this situation FLIPKART not helping.I have attached my order section screenshot.
                  My Contact Number : [protected]
                  Email : [protected]@gmail.com
                  Order ID : OD[protected]
                  Aug 8, 2021
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 04, 2020
                  Flipkart Customer Care's response
                  We will revert on it.
                  Verified Support
                  Aug 09, 2020
                  Flipkart Customer Care's response
                  Hi, We are sorry for the trouble caused. The seller has confirmed that a refund has been completed on 07 Jul 20. It would have reflected in your credit card by 15 Jul 20. If you do not see the refund in your account by this time, please check the previous statement of your bank account before reaching out to the bank. Your kind understanding is appreciated.
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                    2
                    27rv
                    from Mumbai, Maharashtra
                    Jul 2, 2020
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                    Address: Ujjain, Ujjain M.l.nagar

                    I have ordered poco x2 on 24 june 2020 and got the delivery in 1 july. The charger which i got in box is not working properly it is frequently connecting and disconnecting.
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                      Saheb Dua
                      Jul 2, 2020
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                      Bought LED,
                      On arrival of tv, i told delivery guy about bad condition of tv packaging box.
                      Box tapped again seal was clearly visible that is broken.
                      Box was stapled thrice to pack it again multiple times.
                      As i got suspicious. Opened box in front of delivery person. Things seems fine. But i did not provided him receiving OTP due to bad condition of box. Until tv gets installed. He went back without OTP without any receiving in any form. He just told that you will be having 10 days for return.
                      There's no written confirmation that i received package from flipkart.

                      Without any receiving, things went ahead. I don't know how.
                      Moving further when installation agent arrived screen did not worked and he told it is broken inside.
                      Logged complaint .
                      Flipkart support says they are checking things
                      I do have proper video while opening box . Which clearly shows seal was broken and bad condition of box.
                      No solution from support. They're just tend delay and end call.
                      Will surely make it to legal for mental harrassment and no solution after 10 more day's.
                      Attaching photos that shows box seal images.
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 03, 2020
                      Flipkart Customer Care's response
                      Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the correct order ID in order to assist you further. Hope to hear from you soon.
                      Jul 05, 2020
                      Updated by Saheb Dua
                      Instance id shared by one of the support agent.
                      IN[protected]
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                        CPPandey
                        Jul 2, 2020
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                        I ordered IQ003 mobile on 24th june and delivery date was 29th June but delivery has been postponed to 30th June today is 2nd July still haven't received my order. Launched many complaint but they always say don't have distributor or seller details. Now my money got stuck and its a huge amount this is really pathetic service. Amazon is much much better than Flipkart atleast they deliver there product on time.
                        Aug 12, 2021
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 04, 2020
                        Flipkart Customer Care's response
                        We will revert on it.
                        Verified Support
                        Aug 09, 2020
                        Flipkart Customer Care's response
                        Hi,
                        We are sorry for the trouble you had to go through.
                        However, we're writing to let you know that the courier service provider has confirmed that the shipment of "QOO 3 (Tornado Black, 128 GB)" was delivered to you on "04 Jul 20'. Thanks for being patient while we worked with the seller and courier service provider to ensure that the order gets delivered to you on time.
                        Worst service I have never seen in my life
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                          akash_shah
                          Jul 2, 2020
                          Resolved
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                          Resolved

                          I have ordered Voltas AC 1.5 ton 3 star from flipkart on 28th May 2020.
                          Order Id :- OD[protected]

                          AMOUNT IS (32, 990)

                          They Told me we will delivered it by 8th jun 2020.

                          As usual notorious flipkart has not delivered product then after 3 4 days i have called them they said we will deliver ... we will deliver but still they are helpless.

                          Finally with many complaints on customer care and emails i have not get any resolution even they are disconnecting my calls.

                          I HAVE CANCELLED MY ORDER.

                          Then now again this notorious flipkart has not refunded my amount 32, 990 rs in my bank.

                          Suddenly after 15 20 days i have received message from bank that

                          your EMI amount is this ... and it will deduct on 5th of july 2020.

                          i called bank customer care they clearly told me that flipkart has not refunded any amount here.

                          NOW ... FLIPKART IS NOT DELIVERING PRODUCTS ON TIME
                          AND NOT REFUNDING CUSTOMER PAYMENTS ALSO.

                          INDIAN GOVERNMENT HAS TO TAKE STRICT ACTION FOR THIS

                          WHO WILL GIVE REFUND AMOUNT AND HARASSMENT COMPENSATION WHICH I HAVE FACED FROM LAST 2 MONTHS DUE TO FLIPKART CLASSLESS SERVICES.
                          Aug 26, 2021
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 04, 2020
                          Flipkart Customer Care's response
                          Hi, We are sorry to let you know that your order for the product 'Voltas 1.5 Ton 3 Star Split Inverter AC - White' has been canceled due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 13 Jun 20 and it should be reflecting in your credit card by now. Please check the previous statement/unbilled transaction of your credit card before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell. Your kind understanding is appreciated.
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                            Collin Mendoza
                            Jul 2, 2020
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                            Website: www.flipkart.com

                            I ordered the item on 11th june. Order id is od[protected]. It was originally to be delivered on 23th june then delivery got postponed to 28th june and then again 2nd july. It has still not come. Despite multiple complaints to flip kart there is no action from their side. They are conveniently telling us they do not have any contact information of the seller or delivery person. Our money is stuck now.
                            Flipkart customer support has been notified about the posted complaint.
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                              Rockydares
                              Jul 2, 2020
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                              Website: flipkart.com

                              Hello, my flipkart account has been blocked by flipkart giving false reasons, i. E. High returns. I contacted them but they refused to reactivate my account. I had flipkart plus account and in more than 200 coins which values approximately ₹200. I had purchased much and many things and little to none returns. Please reactivate my account.
                              Flipkart customer support has been notified about the posted complaint.
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                                Sahil2344
                                Jul 2, 2020
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                                My order is realme smart watch..
                                But i received power bank..
                                Soo i complaint flipkart but flipkart not support.
                                Product not return and not replacement..

                                Purchase date — 23/06/2020
                                Delivered date — 27/06/2020
                                Price — 4000rs
                                Flipkart customer support has been notified about the posted complaint.
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                                  Hitik Hitik
                                  Jul 2, 2020
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                                  Address: gandhi nagar delhi -110031

                                  Transaction id
                                  30005401460141132001766
                                  Flipkart customer support has been notified about the posted complaint.
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                                    akki2507
                                    Jul 2, 2020
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                                    Flight is cancelled by airline on 5th june 2020 but refund is noot yet initiated.
                                    Pnr no. - m63z6y
                                    Flipkart customer support has been notified about the posted complaint.
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