Flipkart Complaints & Reviews

I have tried to order wildcraft mask through flipkart i have paid the amount through phonepe bt order hasn’t confirmed and my account got debited yet they haven’t refunded me.

I have calling to courier boy of e. Cart service, but he is not receiving the call.

I ordered a jbl flip 3 speaker on 1st june 2020. I received a defective product and asked for replacement as no option for refund was available. The product got replaced after verification from technician. New speaker arrived on 16th june but that too were defective. I raised a return request but i have not got any feedback from flipkart. They mentioned that technician will call you for verification but no calls received and also i raised complaint to flipkart several times but no one responds. I also called on flipkart customer care but still did not get a call back.
I don't know what to do and whom to contact as no one is responding.

Kindly assist me with this on priority as it is very frustrating.

I order 2 items savlon hand sanitizer and u&f half sleeve women tops 2 packs on thursday, 18 june 2020.
The order id of both the order are given below :-
Order id - od[protected]
Order id - od[protected]

I made the successfull payment by amazon pay and an amount of 733 rupees is debit from my sbi account but then order not placed shown on both the items.
Bank reference id is also given below:-
Bank reference id :[protected]

I update flipcart team about this issue.
They called me but they said that it is issued either from your bank aide or third party aap (Amazon) because we did not recieve your payment while bank said that payment is done from their side. Now 5 days already passedd but i still did not recieved
Refund niether from bank nor from flipcart

Dear flipkart team,

When i will receive my order? Are your seller / service provider is run away?

Your statement is changing again and again, please check my issue:-

1) on 1st jun 20, i placed the order (Od[protected], as per your order details, my order was packed and shipped through bluedart (No. [protected]) on 3rd jun 20 and expected date of delivery was 14 jun 20. Please note, bluedart tracking no. Is given by you is wrong.

2) on 15 jun, i receive message from your side that you will update me soon.

3) on 18 jun, i sent you a written message through app, on 21 jun i receive message from you end that you will update within 24 to 48 hrs.

4) on 21 jun, again you sent me written message and update me that you are working with the service providers and gave me another date of 24 jun to sort-out the issue.

5) on 24 jun, i sent you again a written message, you said again that you are working to solve the issue with your partner and given me again same repeated assurance.

6) in between all written communication, your customer support executives are called me many times and said again and again same lines same words as mentioned above.

I understand this time is difficult due to corona virus but you are giving fake comitments again and again. Why you are repeating same things again and again? 24 days passed away, but till today i didn't receive my order and not confirm the date of delivery from your side till now.

Please give me the final date of delivery.

Thanks!

Today was the delivering date. But it's still not delivered yet.

I purchased a 49 inch blaupunkt hd smart led tv from flipkart they sent the product but it turned out to be defective. The person who came to install it claimed there was a display error and remote issue. The seller has approved the replacement but nobody has come to pick it up. Everyday i speak to the customer service and they keep extending the resolution time period.
They have been telling me 24 to 48 hrs since two weeks now.
Every second day the cycle refreshes and a new complaint is filed. No manager or any higher authority has contacted me. They have charged my card for the product but im yet to receive a functioning product.

I have placed a order in flash sale on 24th june, in which i had successfully placed order when payment was done... But it wasn't reflected in account... For which i contacted customer support and they just told me to wait for 24 hours so that refund will be intiated or order will be confirmed as they had shown the status as pending in their backend or whatever, i asked for supervisor for which they rejected saying i am using abusive words... And disconnected chat which was very funny... These # just hangged up on me... And the refused to share there details saying they can't as they themselves don't know it... Which is again very funny thing... I m going to file a consumer compliant if there is no resolution for the issue from flipkart... It was a bad decision to have a purchase from flipkart... Flipkart has been doing this lots of time... Delaying orders cancelling themselves without any prior notice... They are bunch of #... And i really mean it because these people don't have sense to talk and are not at all professionals and they do not have any info... Also a funny part i for got to share the agent was not able to share his complete name as well... Said i can't 🤣🤣🤣ðŸ¤...⇄

Today[protected] i order moto one fusion plus from flipkart, payment is done (You can check attached photos) but still it is showing order pending (Payment not yet confirmed from the bank), so i need a refund. Please resolve this issue asap.

I have order a vu smart tv from flipkart to my relatives home, because it was not deliverable to my location, installation team was called to my uncle's numbers and he was unable to answer the call, and my installation was cancelled on jun 16th, and today is 24th june, till now i don't have any updates regarding the installation, every day i am asking the flipkart customer support but they are saying it will be resolved in 24 hours but that 24 hours was nerver came,

such a bad customer experience from flipkart, flipkart is not providing the service engineer contact info for the customers

how long i can wait after my product was delivered, today is 15th daya from the delivered date.

please provide me the installation

my order id:OD[protected]

I have purchased and nivia football from flipkart but i have cancelled it on 18th june 2020 the refund amount 278 rupees has been processed by the flipkart but not been credited in my sbi account i have completed several times but till now i am not get any solution not receive my money my refund reference number is igaiulpwx2. Please provide my refund as soon as possible

Order id - od[protected]
Dzny furnitures office chair

Product was delivered on may 28th and one part of the product was missing.
Asked for a replacement but replacement was taking time.
I called the customer care and asked them to cancel the replacement and instead i want to return the product and get a refund. They only cancelled the replacement and asked me to wait for the "return" option to be enabled. But till this date i have no option of returning. When i call the customer service they say they have escalated this issue to the higher executives and asked me to wait for 24-28 hours. Its been 1 month now. How much longer should i wait??? They said they will come back to me on june 17th and then it got postponed to june 18th and today is june 24th and i haven't got any reply from any one of you!!!

I want to return this product since it is missing a piece and get a refund asap. I have spent 9, 000 on this product. I have raised multiple complaints and i have placed multiple calls and no one is getting back to me with a solution.
This is not the kind of service that any one should get, worst customer service experience.

The packaging was open. I received one product but the other product was missing. And flipkart is sleeping

I have tried to place some orders worth rs 10000 on 22 and 23 june in flipkart sale. Being a plus memeber i have got the sale 4 hours before it's public announcement. From that i have ordered some household, digital, and daily wear products. Orders gets placed correctly and the sum amount gets debited from my accounts. Then all of a sudden all the orders from my flipkart account as well as my friend's flipkart account gets cancelled stating that it was cancelled from seller. I tool the action within a minute and write them about the problem. But i haven't recieved any solution back then in the morning i have recieved the messages stating about my refund completion then i have contacted to their suppport executive and ask them about the matter. Describing further i explained them the cards i am using are the international prepaid card which have the policy of non crediting money back to those cards which means there is no option of getting the amount back in that cards. I have placed some orders previously also from my flipkart account and recieved them with proper transactions but this time i have to face a lot of money loss because refund would not get into those cards back. So, in order to resolve this i asked the executive to either provide me the products or refund me to some other source but he said no, further i ask him to transfer the call to their senior but then also he makes an excuse of seniors are busy. With this they said me that the money has been refunded.
Sir i want to request you to please look into this problem as therethe cards associated with the international bank, the bankcorp, which have no method to get the money back. I understand that it would certainly take some time to get money from us to india but the way they have cancelled my all orders from many sellers by describing it as a seller cause. But i want to ask them that how is this possible that all the sellers rejects it together at the mid night as they all faced the same issue. I don't think that for this kind of services i have bought their plus membership.
Please help me with my refund amount sir.

My order with order id - od[protected]
I have cancelled before 3 weeks from now it but refund has not been credited in my account.

Myself ayan kumar dutta (Of burdwan, west bengal) had purchased marq air condition on 24th may 2019 from flipkart. From 20th may 2020 as the ac is not working so logged a service request with marq (Subsidiary of flipkart) as it was under 1 year warranty period.
Flipkart was not able to fix the issue so they agreed to return and refund the item (Also asked for my bank account details for refund).
Till today no one picked up the ac which is kept at my house (Dismantle is already done by technician on 3rd june) and also not processing the refund. On email not receiving any reply from their end.

Product - marq air condition, purchase date 24th may 2019
Flipkart order id - od[protected]

Seeking help from the consumer affairs team on this concern and wanting to lodge a complaint against marq (Flipkart's subsidiary company).

Have been provided by defective mobile nokia 301.
It's battery is damaged. When u keep this on charging can have contact. Otherwise mobile automatically switch off. No. Of time put complaint in flipkart after so many time on hold they put our request now time expire.
We are in great need for this mobile for my in laws.
Flipkart amazon s very irresponsible, make us fool. Their executive also treated as bekoof by putting out call on hold for long time.
At least they should check whether we r wrong or not. Without any technical assistance, they r saying no default in mobile. Mobile was purchased on 12 june. Within 1 week we can tell flipkart about it's quality.
We did the same. But thy r not entertaing us

Flipkart deducted my money for the order and order not placed... Simply deducted money without placing any order.
More than a week is gone no reply from flipkart side...
Kindly check the issue against flipkart.

19 june 2020 i ordered two realme narzo phones in flipkart and payment made through google pay. Order not placed but money deducted.

On 8th June we ordered a mobile of 14, 999 with an exchange offer, delivery man checked the device and said the price of old device is only 500 rupees but in the evening when we got the bill the price of old device was given 1550 rupees and the delivery man has taken 1000 rupees extra from us. It's been around 15 days we haven't received 1000 rupees back