Flipkart Complaints & Reviews

I sent below mail to flipkart which is self explainatory

Dear Sir,

This is regarding refund request generated against Order ID OD[protected] for Samsung Phone A50. [ 12th July 2020 ].

1. The request was raised as phone software was not working. [ Long selection was not working ]

2. After many follow ups, I received call from your executive on 16.07 after noon. Call got disconnected in between and no call was received further.

3. Yesterday evening again service request was logged by me, after which another call was received from your executive which also could’nt be completed as her voice was not audible. I told her to call again but call never came. [ Same experience as in first call ]

4. On 17.07 morning, I received sms from flipkart informing that my refund request has been rejected. On checking flipkart app, its mentioned that my query has been resolved by troubleshooting which is completely incorrect and false information. Now on trying to your customer support, its updating that my query has been resolved.

I am really very disappointed with this experience from flipkart[ Been a regular customer from last many years ]. This phone was a bought as a present for my mother on her birthday due in this month.

Request you to look into the matter and take appropriate action for processing my refund on urgent basis.

Regards

I have placed an order on 24th of june and expected the delivery by 9th of July. Intially they extended the delivery by 15th of July and now 20th of July. They blaming Vision Star for not proper communication. Please deliver the product because im helpless in this situation.

Dear Sir/Madam,
[Incident: IN[protected]]
Order id: OD[protected]

I have ordered my laptop on 26th June and delivery date was 3rd July. I haven't received my product till now. 3 days back, I received mail that by 17th July, 1pm, issue will be resolved. Customer service agents are telling delivery date is 17th July. But i haven't received any message regarding delivery. My orders page or Ekart page was not updated regarding delivery. So how come agents saying I will get laptop by 17th July. Please solve my issue and deliver my product on 17th itself.

What is going on with Flipkart and Ekart. They are making me a lot of stress and frustration with the delivery. Why do they delay? It has reached my nearest hub since 16 days.

Please respond.

Regards,
Abraham Tony
[protected]

I have created flipkart account two years back with a mobile number few months ago i lost my mobile phone and the number.

The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
Please do suggest me to update my new mobile number to my flipkart account.
My email id- riya.[protected]@gmail.com
My new number- [protected]

I have recently purchased iPhone XR from Flipkart order I'd OD[protected]
The MRP on iPhone XR is 49900/- as per original box. But they have sold me this product on 52500/- I had sent them a message on their app but they haven't reverted back from 4th July also they are not reverting on twitter as well.
I don't know where to complaint regarding the same...no one can sell their product above the MRP but how Flipkart is doing so..
Please help. i want refund of differential amount

Thanks
Neeraj Sharma

Delivery date was July 9th, today is July 17th. still no update and even Flipkart don't know where is my order.

Dear flipkart,
I have booked a flight ticket with pnr no : KMQN8N for the date of June 1st 2020 but as the flight on June 1st is cancelled from airlines side.I got a rescheduled ticket the dated 3rd June and flight one June 3rd is also cancelled again I got a rescheduled ticket for 8th June 2020.and flight ticket again got rescheduled to June 8th as requested by me.I have found an alternative and cancelled this ticket directly from airlines and refund amount of Rs 5493/- is processed from indigo airlines end. but I haven't got any refund from flipkart end.

Order no. Order id - od[protected]
I ordered a lpatop from flipkart on 5th july received on 9th july, it had manufacturing defects display had black dots i returned laptop on same day, its been 7 days passed no response from flipkart i called flipkart on 16th july they said wait another 4 days,,, and flipkart employee (Yeshwanth babu) put my call on hold above 1hr... I have all recorded proofs theyre giving worst customer service

My order my not showing in my orders

I have ordered and asus laptop worth rs.30990 through my icici credit card, on 3rd of july and cancelled the same on the same day. But yet now i've got the refund back. When i called flipkart customer care, they said the refund amount is processed on 3rd july and credited back to my account on 8th july but the bank confirms that they have not credited the fund. I dont know what to do. Its been 3 weeks since my money is missing. Kindly help me out

I have ordered online 3 mobile phones on flipkart, money debited from my sbi account but order is not showing in flipkart my orders.
Details as below:
1) rs1999.0 on 07jul20 ref no[protected].
2) rs1999.0 on 07jul20 ref no[protected].
3) rs2599.0 on 10jul20 ref no[protected].

Ordered mobile phone through flipkart money debited from my account but not showing in flipkart my orders. Rs299.0 on 07jul20 ref no[protected].

I have ordered through flipkart mobile money debited from my account. Date on 07jul20 ref no[protected]

I bought samsung ac on 01/07/2020 payment made on same date, which was delivered on 06/07/2020 and installed on 07/07/2020. After installation engineer was not able to complete setup as the ac unit was defective, immediately i placed a replacement request on 7th july 2020 and waited for updates, few days later as there were no updates for replacement i started calling flipkart care again and again they just kept assuring me technician will visit the on 12th july then 13th july and then 15th july and now they are saying they will be back by 18th july with a resolution. Not even flipkart care executives provided details of technician arranged for the visit its been 10 days but the problem still remains the same flipkart is not arranging any technician as details are not shared. I am a regular customer of flipkart but never expected the care service is this bad

I have booked 3 tickets from flipkart travel.
Date of journey was fourth of april.
All tickets was booked in vistara airlines and journey was from kolkata to delhi (Uk708).
Booking id:- ff[protected]Vivek kumar), ff[protected]Kunal kishor),
Ff[protected]Chetan singh).
It's been many months i'm requesting to proceed refund, whenever i call flipkart make a new excuse.
First they were complaining that airline has not initiated refund, but when i had a conference call with flipkart and vistara then vistara cleared that they have initiated refund from their side and flipkart is not proceeding refund to me, from that day onwards flipkart is asking for 7 days and after completion of 7 days they again ask for next 7 days...
It's been 3 months facing such problem...
It's kind request to take legal action against flipkart and return my refund amount as soon as possible.
I will be thankful for such.

I request you to kindly deactivate my flipkart pay later account.
When i see my credit score it is clearly showing that i took loan from idfc first bank of inr 60000.
And this needs to be cleared immediately as it is effecting my credit score.
So i have contacted bank to do so. They asked me to clear the dews if any and asked me to contact flipkart pay later to deactivate following which they will clear the loan immediately.

So please kindly deactivate my flipkart pay later account immediately.

I ordered moto fusion plus on 24/06/2020. Delivery expected was on 7/7/2020. Till now order is not shipped, called many times to customer care. They just give answers like wait for 48hrs, then 72hrs, now again given a time period of 48 hrs. Also told to cancel the order from our side. Booking mobile on flash sale is herculean task, also price has increased now.

My number [protected], it was about to be my 2nd return from flipkart but they blocked my account..
I have ordered a shoes after 5 months, and i didn't like what i got... So i raised a return and they blocked my account..

They have blocked many accounts, my friends account, family and many people's.. But they will block my account also i was not knowing..

Unnecessarily they will block accounts of people.. Such a fake company

Please refund the amount which i have cancelled the products that the order id: od[protected]Order date 1/7/2020) for the cost of 2, 261 and cancellation accepted on july 5th 2020 and i got message that said amount will be refund to the debit card of my account directly by july 14th but still now i didn't get any notification and not yet refund to my account and i have checked with bank also we not yet receive any refund on the given reference id by customer care. Please check and refund immediately or else add to my flipkart account for my any further purchase.

The issue that i have experienced was: on 27th of june, i have ordered motorola one fusion plus (Od[protected] for 16999. Its packing date was expected to be on 3rd of july and delivery was expected to be on 9th of july. After the first sale its price was also increased to 17499. On 4th july after seeing that that item hasnt been packed yet i contacted the customer support they told me it will be delivered by 9.
But after few days it was still not packed so i contacted them again and this time they told me seller might be facing some unforeseen issue and delivery should be done by 10th of july, yes they increased the date to 10.
And after few days the item was not packed and delivery was extended to 15th july.
In this time i contacted the customer support staff again and again but every time they told me there is some unforeseen issue seller is fainf. Customer support was not helping me.
And yesterday on 15th july customer supprt staff called me on my number and told me i will have to cancel my order because they cant deliver it and they have faced some issue.
Note that i have ordered already on 13th of july another moto (Order id - od[protected] because i was thinking that item could be cancelled. But i had to order the phone at increased amount.

It occurred on: 16/07/2020

From flipkart i want a compensation of the time they wasted of mine and forcing me to buy again at higher price. Also it is illegal to cancel a product by flipkart and then selling at higher price.
I want a full compensation.

I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.

Yours faithfully,

Krishan kant singh