Flipkart — flipkart pay later refund | |||
I've purchased a crocs men black sandals (Od[protected] worth rs.1395/- which was delivered on 31st august through flipkart pay later option. Later on september 13th i tried to pay the pay later bill twice but the payment got failed. But the money was deducted. Next day i got a message from flipkart that the pay later amount is cleared. So one payment was successful. But i didn't get the 2nd failed payment refund still now. It's been a month. I chatted almost everyday with flipkart consultants & everyday i've had to explain the same issue repeatedly to every new consultant. I even got a mail that the seller want the bank details like account number and ifsc code, so kindly provide the details & i also provided that. Some consultant told me that the amount has been refunded. When i asked for the receipt, they told me "as informed earlier, your refund is already credited, the team will let you know all the details by october 05, 2019." but the team didn't reply. The other consultants told me to wait for 24-48 hours as the team will get back to me. But still now the issue remains the same. I didnt get the refund back. I don't know if the flipkart looted the money or the seller but i'm still waiting for it. Was this information helpful? | |||
Flipkart customer support has been notified about the posted complaint. Verified Support Oct 15, 2019 Flipkart Customer Care's response Hi Ayan, We're writing to you about the refund of Rs.1395 for your Crocs Men Black Sandals. We're sorry that the refund amount was not showing in your Flipkart Pay Later account due to an unforeseen issue. Please be assured this has been fixed now and you can view the updated refund status by visiting the 'My Account' section of your Flipkart account. Hence, we are closing this complaint from our end. | |||
3 Comments | |||
Comments
Hi same issue is happening with me friend surely they are looting money. As I paid twice to them one got successful and other I am not getting refund and hopeless situation really. They do not want to refund it seems let it be I have so many ways even they do not know how I can take my money back.
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Hello
I placed an order through Flipkart pay later amount is deducted from Flipkart pay later but i cancelled it..when I cancelled it money got refunded but it is not showing in Flipkart pay later..and they are asking me to pay for products that got cancelled
I placed an order through Flipkart pay later amount is deducted from Flipkart pay later but i cancelled it..when I cancelled it money got refunded but it is not showing in Flipkart pay later..and they are asking me to pay for products that got cancelled
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