[Resolved] Flipkart — flipkart plus account blocked with gift card amount 3700rs

Jagan29

Mar 18, 2020

Address: Chennai, Tamil Nadu

Website: Flipkart.com

Am a Flipkart Plus User I ordered A mobile worth RS 7999 I paid 3700using Gift card rest using my card
They cancelled the order for asking the reason. Regarding am not ordering for my self they booked my account with 3700rs G-Cards in it and Rest of amount is 4299 is Still processing to my bank I can't able to log in to my account . I speaked with customer care the Results is

[protected]email------
Hey Am a Flipkart Plus User and I am ordering for My self Your use less
piece of code detected means it's not my problem My 3700rs Gift card In
that account please Give response I want that Money if you want account
take it but I want my money

---Flipkart response
Hello Jagan
We'd like to let you know that your recent order (OD[protected] has been cancelled as our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your Flipkart account.
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Every Time they are replying like a robot with their names mentioned below that's it they are not interested to solve the problem of a customer

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Apr 24, 2020

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Mar 19, 2020

Flipkart Customer Care's response Hi,

Greetings from Flipkart!

We are sorry for the trouble caused.

We would like to let you know that your recent order has been cancelled as our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your Flipkart account.

Also, as the e-gift voucher was not purchased using the email ID [protected]@gmail.com. Hence, request you to contact the original buyer of the e-gift voucher for further assistance.

Your kind understanding and cooperation are appreciated.