[Resolved]  Flipkart — flipkart sold defective xiaomi redmi note 4

Website:www.flipkart.com

I bought redmi note 4 from flipkart on 21/09/2017 in big billion day sale. The phone was delivered to me on 22/09/2017. The phone has unstable display. Does weird things on its own. When i open any app, it selects options on it's own, scroll ups and down on it's own, flicker and does weird things on it's own. For example if i open google chrome and search something on google, after few seconds it start opening links on its on, goes back, scroll up and down, blink, flicker etc. It happens with almost all apps. If i open some app where i have to type text, it becomes difficult to type because the screen is constantly changing. First i thought it may be software issue and will go after update. But when phone updated itself and even after update the problem continued, i filed return request at flipkart. Flipkart called me same day and promised me that do fastboot once and use for phone 24 to 48 hours and if still gives problem, they will accept my return request. But from that day flipkart is just doing timepass. I remind them everyday on twitter and the reply i get that we are working on it and you will get call or email etc. I have come to know flipkart is fooling me. I have read similar complaints about redminote4 here. It looks flipkart is selling defective redminote4. I want refund

Sandeep awasthi
Was this information helpful?
No (0)
Yes (0)
Oct 1, 2017
Complaint marked as Resolved 
I resolved it by doing hard/factory reset. Flipkart called me after 6 days. But before they called me, I solved my problem by taking help from forums. Flipkart called me after I had already solved the problem. Stress of 6 days gone now.
Flipkart customer support has been notified about the posted complaint.
Oct 08, 2017
Updated by Sandeep___
My mobile is again started behaving in weird way. Flipkart is going to send Technician.
Verified Support
Oct 17, 2017
Flipkart Customer Care's response
We will revert on customer complaint.
Oct 18, 2017
Updated by Sandeep___
Complaint resolved with replacement. 15 days of harassment, distress finally got over with the decision not to buy anything from Flipkart. Already have informed Flipkart.
Verified Support
Oct 21, 2017
Flipkart Customer Care's response
Replacement has been provided to customer hence closing the complaint from our end.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    46703
    Pending
    0
    Resolved
    25442
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information