[Resolved] Flipkart — flipkart sold defective xiaomi redmi note 4 | |||
I bought redmi note 4 from flipkart on 21/09/2017 in big billion day sale. The phone was delivered to me on 22/09/2017. The phone has unstable display. Does weird things on its own. When i open any app, it selects options on it's own, scroll ups and down on it's own, flicker and does weird things on it's own. For example if i open google chrome and search something on google, after few seconds it start opening links on its on, goes back, scroll up and down, blink, flicker etc. It happens with almost all apps. If i open some app where i have to type text, it becomes difficult to type because the screen is constantly changing. First i thought it may be software issue and will go after update. But when phone updated itself and even after update the problem continued, i filed return request at flipkart. Flipkart called me same day and promised me that do fastboot once and use for phone 24 to 48 hours and if still gives problem, they will accept my return request. But from that day flipkart is just doing timepass. I remind them everyday on twitter and the reply i get that we are working on it and you will get call or email etc. I have come to know flipkart is fooling me. I have read similar complaints about redminote4 here. It looks flipkart is selling defective redminote4. I want refund Sandeep awasthi Was this information helpful? | |||
Oct 1, 2017 Complaint marked as Resolved I resolved it by doing hard/factory reset. Flipkart called me after 6 days. But before they called me, I solved my problem by taking help from forums.
Flipkart called me after I had already solved the problem.
Stress of 6 days gone now. Flipkart customer support has been notified about the posted complaint. Verified Support Oct 17, 2017 Flipkart Customer Care's response We will revert on customer complaint.
Verified Support Oct 21, 2017 Flipkart Customer Care's response Replacement has been provided to customer hence closing the complaint from our end.
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