[Resolved] Flipkart — flipkart's 3rd party seller indiflashmart canceled my order without my permission on flipkart and they refused to give me the product which I ord

mohitpandey8957

from Mumbai, Maharashtra

Jul 19, 2019

Address: South Anandanagar Sukanta Pally, Bhattanagar-711203, Howrah, West Bengal, 711203

This is to kind inform that today I have Placed an order on Flipkart Order id:OD[protected]. Which was Honor 9N Smartphone which costs me Rs1520 on Flipkart Website and when I Placed the order. I paid the Full Amount But the Seller Canceled my order And refused to give me the product which i ordered on Flipkart...
My Mobile no:[protected].

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Aug 24, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 19, 2019

Flipkart Customer Care's response Hi Mohit,

We're sorry to let you know that that your order for Honor 9N (Sapphire Blue, 32 GB) has been canceled by the seller as its price was incorrectly listed by them on the website and app. This has now been corrected and you can place a fresh order for it if you want. However, the seller has confirmed that the refund has been completed on 18 Jul 19 in your Phonepe account. To thank you for your understanding, the seller has added Rs.850 to the Gift Card section of your Flipkart account.