Flipkart Complaints & Reviews

I had placed an order for a bag.
And i cancelled the order as well due to personal reasons.
I was sent a message that i will receive the refund of rs. 1439 by 28th june, 2019. But i still haven't received the refund.
Given below are the details...
Product name: wildcraft wc 5 pablo 42 l backpack
Seller: retailnet
Ordered placed on: 18th june, 2019
Order cancelled on: 18th june, 2019
Order no: od[protected]
Amount : rs. 1439.
For your further reference i have attached screenshots.
Kindly look into the matter on an urgent basis.

I have ordered "tnc trusted single pole latest model heavy duty stainless steel 3 tier colth drying stand/cloth dryer/cloth hanger/cloth rack (Made in india) stainless steel, pp (Polypropylene) floor cloth dryer stand (Blue, silver)" from flipkart on june 10th, 2019. And after seeing the product quality itself, raised the return request on the same day. But the return request got cancelled. Again i have raised the return request on jun 13th. Again it got cancelled mentioning the product mismatch is there. But till now no one from return team called or approached us. But they portrayed something like they checked the product and product is not matching (False comments) without visiting the consumer place itself. If i call now they are saying your return request got expired and they are talking in very rude manner. No one is ready to provide refund or return. They are cutting the call while speaking itself. I have spent around rs. 1500 for this product but the product is of low quality. They are behaving rude. I need a solution on this. Worst service. Please take some action and refund me my amount please...

Sir,
My wife had placed an oder for l'oreal white perfect... With order id od[protected] to be delivered at my office address. Getting the packet on sunday, 30.06.2019, when i opened it, i was shocked to see that it was not at all the item what she had ordered for. It was a totally different item. But they say that it cannot be returned. They have cheaten me.
Plz do the needful
Thank you

I ordered my phone nokia 6.1 from flipkart. My product was not working, it was facing many issues, i applied for a return request for replacement twice but technician didn't solved my problem... He argued with me and told me to solve my problem on my own... The technician told that seller has denied him to take complaint regarding this order... I have taken 2 day leave from my office for the technician visit... My 2 days wages were cutt off... Still my issues was not resolved... I called flipkart executive many times but they also didn't responded well regarding my problem... It been 1 week i am facing mental pressure... All my savings have gone to waste for which i ordered a phone for my mother from flipkart now i have received a product which is not in working condition... What should i do... I want a refund for my order and also i am facing mental pressure from flipkart

I receive a calla and message from bt-flpkrt saying : congrats, your product order flipkart pvt. Ltd. At flipkart marketing t. V show your name come to open lucky draw contest and you are the winner of tata saafari (12, 60000). Contact - [protected], [protected]. More information - https://bit.ly/2I87MnG

Please take necessary action against these frauds.

I order phone realme 3 pro from flipkart order i'd od[protected] on 20th june for rupee 12600 under deal with discount of 1400 on purchase via axis credit card and delivery initiated and expected delivery on 26th june but on that date product was not deliver i contact to customer care then they reply wait till 1 july, but on 28 june my order was cancel and return is initiated without any notifications this was not done by me they reply me to order again and price was increased and there was no such discount i want same order or whole amount of such product and justice

I am a regular user of flipkart and i'm flipkart plus member also but flipkart blocked my account and said to me that i'm a reseller that's why my account got blocked.. But i'm not a reseller i use my flipkart account only for personal and domestic use... I am a student and i lives in a hostal so i bought
Products for personal use. I order such domestic products only for personal
Use. I am a genuine customer of flipkart and i appreciate the policies of
Flipkart but believe me i am not using my account for reselling flipkart
Products...
I also order products for my relatives and my friends who doesn't believe
Or know about online shopping...
I tried to solve this issue via sending mails or calls
To flipkart support but flipkart team provides no solution and continually says that we are sorry we can't help...
Please help me to remove this wrong blame from me...
My flipkart account can find via mail address :
([protected]@gmail.com)

On 18th jun 2018 ... I have ordered a puma shoes on Flipkart from the order id OD[protected] .i order size 10 .
On 19th i received this shoes . I found the size was one size bigger to me so i thought i would have exchange with one size smaller. I have done it from the Flipkart application.
Till 30th june it was not shipped from the Flipkart.after waiting of 10 days. So i raise a request on Flipkart for making delivery earlier.
Today i received the call from Flipkart the guy checked the status and told me it is not yet shipped so i suggest you that you should cancel the exchange and after someone time again you select the same exchange process so the product will ship earlier.i[censored]n allow me i can do it from my side. So i told him to do that. So he cancelled the exchange and told me wait for an hour and select the exchange process.

I waited and found there was no exchange options now available only option that i found was refund.
I bought that shoes on the price of 2003/- and currently the price is 3043/-

So i called to customer care executive for my issue so now they are saying i am unable to solve your problems you have only one option eaither of return of product or keep it . I said i want to talk to your senior than i got reply senior will say the same thing which i told you.

I said it's totally misleading to customer and this was not expected to company like you.

So the point is customer will take time and select the product and after waiting for 10 days you will get your money not the product. You created the exchange options but exchange happen from your way. Who will compensate for time and price difference.

Now i request you help me

I really need bajaj finserv emi option in flipkart on asus zenfone max pro m1 mobile phone. It's very urgent for me to buy it. Please make it happen soon. I saw it that it was available earlier but now its not there, you are the only seller of asus zenfone seller on flipkart. I have nothing more to write and it's not a complain but a review, feedback or request

Flipkart team, i am a flipkart plus member and have done more than 40k shopping with you. In a recent order i did order for 10 items and returned around 7-8 of them as didnt like the product quality, or design was different from pictures and due to fit issues. This doesnt mean due to that you will initiate suspension and bar me from login. I have been a flipkart loyal customer for a long period of time and have earned already 150plus coins( you dont give me plus coins if i am returning any product). I am irritated that your customer service team only emails automated answers and the calls are also not escalated to higher authority/escalation team. This is very troublesome. Your team is doing nothing to help me out here. So you need to reinstate my account and help me out here.

I am an flipkart plus customer and using for a prolong years and never face
This type of issue with any of your product and service of flipkart. Today
I really feel insulted as flipkart team has blocked my account access for
The non sence seller who is sending me a reburished or defective product
Repeated number of times and your cs team is convincing me out saying sir
We will fix up the issue and the difference money of the product firstly
Booked and amount lastly booked to your account after it get settled up.
The thing started with an order of boult audio pro bass curve bluetooth
Neckband which i ordered 1st time on 19th may 2019 with a price of
Rs.999. The product came to was having connectivity issue and as per the 10
Days replacement policy i asked for the return of the same, unfortunately
The replacement product was having same issue again. Then mailed the details
To [protected]@flipkart.com giving all the details your team called me up assuring
Sir you place the new order and whatever the value maybe you will get the
Difference amount back to you account once the product gets delivered as
Repeatation of reburished and defective products continue until
(Id-od[protected]
On 09th june 2019) my order and all the times i got defective products from
The seller same as usual emailed again and the cs team convinced me to
Allow for a replacement or refund. The irritation was so annoying that for
Last one month i kept ordering products by prepaid manner and kept getting
Replacement at last i got again a defective product and asked for refund of
My money as per 10 days replacement policy of your company.
Wow to see that in place of taking steps against the specified seller
Flipkart blocked my access to my account saying due to repetitive returns
Your accessed has been blocked permanently. And no invoice or no refund of a
Defective product from your end. Cant understand what is going on there so
Mailed your end out for consumer protection duties and not cheating
Consumers like wise. I can follow up with all mails & voice
Communication (Recorded) with me as a evidence of the matter and also i can
Get the resolution and get my money & also a clear apology for what had
Happened for last 1month towards flipkart product. If you check my account
Just go through it that in last few years how many products has been taken
By and of which how many has been returned by me. I need to know why the
Seller has not been initiated any steps and what is consumer protection
Program of yours. Hope for a at least call or settlement of the matter as
Soon as possible.
Hope for a serious issue with the matter and help me out of the trouble of
Being forcibly cheated and please reopen my login so that i can continue
The loyal buyer and seller relationship with a good virtue of inter
Relationship.
Flipkart team on several mails blocked my access to account saying unusual returns are the cause for the account permanent blockage, but i would like say this my only id and mob. No which i use for flipkart and moreover why the seniours are not looking to the matter to solve it why the returns of so many times were created due to defective products each times and also reorder is done as per the cs team call not on my wish.

Dear sir/madam,
I am calling your customer department but my problem not resolve, pls help, my mi led tv
Installation not starting. Detail is as under, pls provide detail to jeevs case id
So pls help me,
We need to installation today
Other wise we return your product, any query so call me,
Yogesh makvana
Mo:[protected]
Order detail:od[protected]

I ordered a sony usb cable on 26 june 2019. On 29 june i got a message saying that the item was delivered, but the item was not yet delivered to the given address. I emailed the flipkart customer service they say they will look into the matter but nothing. It has been my third time it happened with me last i ordered a realme earphones they say the item was delivered but i didn't get it they just take advantage of the customer really dissatisfied and angry with the flipkart experience flipkart uninstall. Kindly look into this matter

I have made an order of redmi note 7 pro. The amount deducted but i neither get any confirmation message and also order not showing in order section
Its such a shameful behaviour shown abd i m going to get this matter higher if not resolved. Customer care told me to wait 24 hours but its already over. Kindly credit my account with my money i[censored] are not in a mood of looting your customers.
I

My flipkart account is hacked.
My registered email id - [protected]@gmail.com
My registered mobile number - [protected]
I called the flipkart customer care representative but they are unable to solve my problem. They said enter your mobile no in login page of flipkart and then otp come, this created my new account.
They are saying issue was solved but i don't get my account till now. My account has 112 plus coins. Please help
Name - mohit srivastava
Proof of order history is attached

I created my flipkart account many years ago and the number i used back then was recently misplaced. I lost my phone 2 months ago and had to get a new phone and a new number. I wanted to update my flipkart number to the one i'm using right now but it is sending the otp to my new number and my old number and i do not have access to my old number. Please resolve this issue.

I have ordered for realme 3 on 10th may and flipkart delivered it by 11th may. After using some days i have faced some problem related to software and battery, so i raised a complain of replacement.
After lots of harassment they replaced it by 24th may and i received a damaged product. On that same day i requested for return but flipkart continuously rejected my return request without even a tech visit. I have complained several times but every time they ask 72 hours for resolution.in this way my 10 days return period was over and they firmly said that they can not refund my money. When i ask for the exact reason for my return cancellation they are unable to give the answer and ask to contact via mail. I have also mailed but they again failed to resolve my problem and at last they did not reply my email. I have attach the screenshot of conversation with flipkart person over email and my damaged product photo.
I want my money back as soon as possible because its almost a month but still the problem is not resolved.

Dear sir /mam

I am an old customer of flipkart, i am using flipkart from more than 5 years and i am a plus member of flipkart also.

Some things done wrong with me. My ordered product is canceled without any discussion with me and also my flipkart account that i am using from the past 5 years with lot's of shopping is done is deactivated by flipkart.

Cancellation of product and deactivation is done yesterday.

This is a very wrong behavior of flipkart. How such behavior is done to 5 years old customer?

I request you to please reactivate my flipkart account and also write my complaint about such bad behavior.

I try to send mail. But mail is not delivered.

My flipkart email address is npgupta.[protected]@gmail.com

Hope, my issue will solve by someone trustful customer care executive. I do not faith in all executive. Someone has done wrong with me.

Thank you
Npg

Hi team,
I have ordered nokia 6.1 mobiles (2mobiles) on 28 may got delivered on 31 may. Both mobiles sealed was open contacted customercare they placed a replace order and got replaced on 2 and 4 june. But both mobiles are over heating request raise for help 4 to 5 times, they said to do some setup, but issue not resolved. After several calls technician visited, who confirmed mobiles are heating 44% but he said if mobiles heated more than 50% then only they will accept. I have contacted flipkart again and explain the issue, they confirmed products will be taken back and amount will refund. Every seventh day i’m contacted customercare same response it will get pickup with in 7 days after so many calls. Now they are saying visit nokia customercare for issue, such an worst response and flipkart selling refurbished products as new products. Pls look into. My details saleem [protected]

I ordered a printer with order no.[protected] which was prepaid via phonepe. Which was supposed to be delivered on 02 july 2019 even after shipping the order but then suddenly my order is cancelled without any notification i didnt received any sms regarding canceling the order. I called the customer care and they say we will look into the action and the order was cancelled by the seller due to shortage of product but still it shows in stock on website. We dont no the seller to complaint to him its your duty. Is this your service. Even after the shipping of the dreder how can you cancel the order.
I look forward to resolve my problem as immediately