[Resolved] Flipkart — for missing product complaint

nubaidangel

from Mumbai, Maharashtra

Address:

Marwari Bazar, Samastipur, Samastipur, Bihar, 848101

Order id:- od[protected]
Main flipkart ka buyer hoon.
Mera [protected]@gmail.com se flipkart par account hai usme mobile number [protected] diya hua hai..
Maine october me ek htc wildfire x mobile mangwaya.
Jab parcel deliver hua tab us parcel me mujhe sirf data cable, power adapter, back cover, user manual, sim nikalne wala tools mila lekin, mobile nahi tha.
Maine complaint karwaayee..
Complaint karwane me mujhse galti ye hui ki maine ek-do dosto se jab saari incident share to unhone kahaa different product boat ka headphone mila hai karke complaint kar do aur jab courier wala pickup lene aayega to jo sab mila hai de dena to maine same complaint karwa di..
Kyunki, mere saath first time aisa hua tha.
So, mujhe in sab jhamelo ka koi idea nahi tha..
Phirr mere complaint ko cancel kar diya gayaa..
Phirr maine jo chize mujhe courier me mili thi wo saari chize mention karwa karke phirr complaint karwaya aur phirr mere complaint ko cancel kar diya gayaa..
Uske baad se maine lagaatar10-12 baar complaint karwaya hai aur har baar mera complaint cancel kar diya jaa rahaa hai..
Is beech main lagaatar purchase bhi kar rahaa hu taaki mujhe jaldi se jaldi mobile deliver karwa diya jaaye..
Maine 10999/- ka mobile emi par purchase kiya hai.
Ek month 9 din ho gayaa hai.
Maine bina ek din phone use kiye huye hi ek month ki emi bhi jamaa karwa di hai.
Sir, meri aap sabhi se bas ek chhoti si ghuzarish hai ki please mujhe aap mobile dilwa dein ya nahi hota hai to sir kindly mujhe mere paise refund karwa dein taaki mera emi cacnel ho jaaye.
Kyunki, agar maine ek din bhi mobile use kar liya hota na to afsos nahi hota.
Lekin, sir main ek second bhi mobile use nahi kar paya hu.
Kabhi-kabhi itni fraustration aa jaati hai mann karta hai sucide kar lu.
Ghar me guardian jab puchhte hain to mere paas koi answer nahi hota hai..
Andar se bahut taklif hoti hai ki main flipkart par itna trust karta rahaa hu aur flipkart ke taraf se mujhe ek mahine me koi solution nahi mila hai.
Ab to sir ummid bhi khatam hota jaa rahaa hai ki aaplogo ke taraf se mujhe mobile milega bhi ya nahi..
Sir, agar f. I. R. Karwaani hai to boliye main f. I. R. Karwa karke consumer court me bhi complaint kar deta hu.
Kindly sir, mujhe kuchh to solution dijiye sir..

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Nov 30, 2019

Complaint marked as Resolved

Company has provided me the Replacement.

Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 14, 2019

Flipkart Customer Care's response We will revert on it.

Nov 14, 2019

Updated by nubaidangel When i will get resolution..

Nov 22, 2019

Updated by nubaidangel Dear Sir, Still Not Got The Solution From Yourside..
Kindly Sir, please Arrange Refund For Me..

Verified Support

Feb 24, 2020

Flipkart Customer Care's response Hi, We are sorry for the trouble caused. The seller has confirmed that a refund has been completed on 30 Nov 19. It would have reflected in your credit card by 12 Dec 19. Request you to note down the refund reference number CS[protected]. If you do not see the refund in your account by this time, please check the previous statement of your bank account before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card with the reference number in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance department cell. Your kind understanding is appreciated.