[Resolved] Flipkart — fraudulent issue/ non delivery issue | |||||
I have ordered (Od[protected] a mobile (Asus zenfone max pro m1 (Black, 32 gb) with replacement offer from flipkart.com on 17th july 2018, (Price after all offer applied rs 8459/-) expected delivery was 21st of july. On the date of delivery i called to the courier guy he was nearby to my location, he told me that he will come after an hour but he didn't come than i again called him and requested to share me your location so i can come to pick the product my self but he denied, than i received a massage that failed delivery and verification failed, than i spoke with customer care they assure me that product will deliver till 26th july 2018 however next day i received a massage that my product is cancelled! How, without any information without any valid reason, totally disappointing, when i spoke with customer care they have given me a stupid reason that courier guy visited at my location and that replacement phone had scratches that's why he denied to deliver, totally lie, totally fraud, neither he visited and nor he tried to call me, flipkart customer care is telling that we can't do anything phone was not delivered because replacement phone had scratches, totally fraud!! Instead of interrogating with logistic partner they are giving me such a silly reason. Such a bad experience i never had, Was this information helpful? | |||||
Aug 25, 2018 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Jul 24, 2018 Flipkart Customer Care's response We will revert on it.
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3 Comments | |||||
Comments
Hello Mujhe Apne vivo v7 s iphone 5 and Aur redmi note 4 exchange Karne hai
Exchange ho jayega Kya, , Sir
Exchange ho jayega Kya, , Sir
Pankaj silswal's reply, Jul 17, 2018
Ek sath two mobile exchange ho jayege KYa sir
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