[Resolved] Flipkart — google pixel 2 mobile purchased on 29/08/2018

k v aiyer

from Nagpur, Maharashtra

Address:

Nagpur, Maharashtra, 440033

Order no od[protected] dtd. 29/08/2018the google pixel 2 was deliver to me on 31/08/2018. It was a dead piece which after charging for 6 hours was not starting. Complained on toll free no. And they directed to google support. Google support after delaying the matter for 6 days are refusing to pick up the phone and now i am stuck up. I want to return the phone back to flipkart ad want the entire refund from flipkart, because now i do not believe in flipkart anymore. They will replace me with a more defective piece. Amazon is 1000 times better than flipkart and will advise all my freinds and relatives in face book, twitter and all means of comminuication"never buy from flipkart"

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Oct 17, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Sep 08, 2018

Updated by k v aiyer Order no od[protected] dtd. 29/08/2018the google pixel 2 was deliver to me on 31/08/2018. It was a dead piece which after charging for 6 hours was not starting. Complained on toll free no. And they directed to google support.Google support after delaying the matter for 6 days are refusing to pick up the phone and now i am stuck up. I want to return the phone back to flipkart ad want the entire refund from flipkart, because now i do not believe in flipkart anymore.They will replace me with a more defective piece. Amazon is 1000 times better than flipkart and will advise all my freinds and relatives in face book, twitter and all means of comminuication"never buy from flipkart"

Verified Support

Sep 11, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

Sep 11, 2018

Flipkart Customer Care's response Customer raised a complaint regarding the product delivered. We have interacted with the customer and found that customer has not contacted the brand/not visited the authorized service center. We have informed the customer that as per the sellers return policy for this product, he needs to contact the brand or visit the authorized service center. The seller will not be able to accommodate customer request for return of the order. Hence, closing the complaint form our end.