[Resolved] Flipkart — Headphones refund rejected even though technical performance is bad | |
I would like to raise compaint on flipkart on my recent order which is headphones. I received headphone on 2nd june and after listening to it i was not satisfied with performance and want to return it and claim refund. But flipkart associated one technical visit from jeeves where one person visited home and took picks of the product. He tested it and he only decided it is working fine and simply rejected my refund. I told him performance is very bad and that guy didn't had any testing kit itself and he simple tested headphones by connecting to my phone and listening one song and finally said it is fine. What the ### testing is that ? These jeeves service and flipkart guys are simply playing with people and return policy is worst compared to other online platforms example Amazon. I would request to file a complaint against flipkart and refund my amount as soon as possible as i have packed the product with out missing single tag. Attached order images
Was this information helpful? | |
Aug 12, 2021 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Jun 12, 2020 Flipkart Customer Care's response Hi, We're sorry to hear that you're facing issues with your JBL T450BT Extra Bass Bluetooth Headset (Black, Wireless over the head). We'd like to let you know that the technician has confirmed that the issue has been resolved in your device. Hence, the seller will not be able to accommodate the return request. However, if you are facing any issues with your product, kindly contact the brand authorized service center so that they will help you out. Your kind understanding is appreciated.
| |
Add a Comment | |
55%
Complaints
46701
Pending
0
Resolved
25442
View all 46701 Flipkart reviews & complaints
+91 80 4274 9527 [Grievance Officer]
+91 80 4908 3910 [Grievance Officer]
+91 12 4615 0000 [Corp Office]
Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
View all Flipkart contact information
Post your Comment