[Resolved] Flipkart — hitachi 1.5 ton 4 star inverter a.c | |||
I have ordered one hitachi 1.5 tin 4 star inverter a. C 2018 model on 8th march 2018. Order id is : od[protected]. One week after, flipkart send installation people and they found it was faulty one. Replacement request made and replacement has been done on 25th match. March 28th is installation date was given. It is not done. I have called them and they said it will be done on or before 3rd april. No responsible person to handle the issue. They say the matter is escalated and it will be done by back-end team. Pathetic service. I want to cancel my order now, but cannot be done, they say. Money is taken but service is not done. Was this information helpful? | |||
Apr 30, 2018 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Mar 30, 2018 Flipkart Customer Care's response We will revert on it.
Apr 15, 2018 Updated by vishnuarva The replacement was also faulty one. Flipkart took back and refunded the price of the item. But, at the time of installation I paid 1600/- towards installation charges and 2700/- for extra 3 meters cable.. Because they delivered the product, I incurred these charges.. I demanded these back, and Flipkart says it is not our policy.. is their police means "If customer suffers financially because of our fault, we don't bother"... Finally, they gave back installation charges. I demand the 2700/- extra I spent in the extra cable back.. they can rack back this extra cable which I can't use for any other purpose... | |||
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Yeh complaint 18/March 2018
18 ko complaint Kar Gayi Thi uska reply nahi mila please aap se Anurodh hai product ko jaldi se jaldi thik repair Kare dhanyavad