[Resolved] Flipkart — hold my money for 2 days | |||||
I ordered a smartphone on flipkart order number od[protected] Everything was done correctly i paid with my credit card and order was successful, after one day i tracked my shipment and it was shipped by vision star the seller and received by, konde products services private limited, khasra no. 14/6 gurgaon. But then i got sms saying "your order is cancelled and amount will be refunded to you bla bla bla". I called customer care and they say that a seller can cancel a shipment any time. My point is when they agreed to fulfill my order and taken the amount, then it is a fraud case to not deliver the product to me and they should pay penalty for this inconvenience. Attached is the shipment history for the product Was this information helpful? | |||||
Jan 18, 2018 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Dec 17, 2017 Flipkart Customer Care's response We will revert on it.
Verified Support Dec 18, 2017 Flipkart Customer Care's response We had interacted with the customer informed to place a fresh order again as courier returned by seller due to bulk order placed.
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Konde products and services private limited by payment method of cash on delivery i received my package on 15 july 2021 but the send me wrong phon of Samsung . i have paid 14000rs to their company . I have applied for refund of money of 14000rs on 16 july 2021 but they are not responding to refund my money .
they are also not providinge any customer care no.