[Resolved] Flipkart — Hp scanner cheating | |||||
I brought hp all in one printer from flipkart. It cannot be used to scan a passport, visa etc and i brought it for that purpose at my office. It was not mentioned in the description of the printer. Flipkartescription : 'this wireless hp printer is very convenient to have in your office. The printer can be used to print, scan and copy' and i received very bad response from customer care executive, saying the main purpose of hp all in one is printing... Not scanning and it is my mistake: if i brought it for scanning purpose. And according to the executive, the description 'this printer also supports legal size paper for scanning and printing' means this only supports legal papers. I request to refund my money and received 'not possible' response. Was this information helpful? | |||||
Aug 12, 2017 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Jul 05, 2017 Flipkart Customer Care's response We have taken up this case internally. We will get back to the customer with an update on it.
Verified Support Jul 10, 2017 Flipkart Customer Care's response As per the mentioned complaint followup was made and refund was product hence case stands resolved.
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