[Resolved]  Flipkart — I have received a faulty damaged product

Address:New Delhi, Delhi, 110034

Order id-od[protected]
Return id-[protected]
I placed a order on 13/05/2018 on 8am and received a faulty product on 14/05/2018 7pm. I ordered a yu yureka 2 64gb gold variant which is faulty and false. There is big defect in its hardware and software. It's sim tray is jammed and damaged by which i am not able to insert a sim in a mobile & its google play services are disabled. I have taken the mobile to its company service center within when i received the mobile where they denied me the services because the mobile was faulty in both sections hardware and software. I am feeling cheated now because flipkart quality assurance check and seller has done a fraud with me. I request flipkart to initiate my refund within no time or else i have to filled a legal action for unfair trade practices & such a mental agony through which i suffered.
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Jun 29, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
May 15, 2018
Flipkart Customer Care's response
We will revert on it.
Verified Support
May 28, 2018
Flipkart Customer Care's response
We have interacted with the customer and customer confirmed he received the refund from the seller.
Closing the case.
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