Flipkart — I phone xr delivery

Address:Flipkart Internet Private Limited, Buildings Alyssa, Begonia & Clove Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Bengaluru, 560103, Karnataka, India
Website:www.flipkart.com

Deepanshu Sardana - [protected] (Primary number)
[protected] (Secondary number)
Order Id - OD[protected]Shared Order)

Ordered this (I phone XR) product on 22nd Dec and the delivery date was 24th Dec and later on which was extended to 27th Dec, even on 27th Dec I have not received my order and still the situation is same wherein I am sitting on 30th Dec now and still I have not received my product.
The CUSTOMER is Sick, Dead & Dumb whose only busy in repeating sorry sir, yes sir, thank you sir and wait for 24 to 48 hrs more sir... and the team will contact you, But nobody has contacted me so far from last 3 days and still the CUSTOMER care people are so obstinate and repeating the same lin thank you sir, sorry sir & wait for more 24 to 48 hrs more sir

Executives, Seniors, escalation team everybody is repeating the same ### transistor and showing their helpless and shameless attitude...
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Flipkart customer support has been notified about the posted complaint.
Verified Support
Dec 31, 2020
Flipkart Customer Care's response
We will revert on it.
Jan 14, 2021
Updated by Deepanshu Sardana
Himanshu Gedam & Team,

This is :


#Deepanshu Sardana - [protected]

#Order I'd - OD[protected]



###DO NOT CONTACT ON# REGISTERED MAIL ID OR CONTACT NUMBER AS ORDERED FOR ME BY SOMEONE.###

###AND DO NOT FORCE ME TO CANCEL MY ORDER###



###WHY YOU PEOPLE ARE FORCING ME TO CANCEL THE ORDER & MAKE A FRESH ONE, I DON'T WANT TO CANCEL MY ORDER AS I DO NOT HAVE ENOUGH FUNDS AS WELL TO MAKE ANY FRESH ORDER AND I AM ALREADY IN SO MUCH PAIN AND WAITING FOR MY ORDER FROM APPROX. 25 DAYS AND REFUND PROCESS WILL ALSO TAKE APPROX OR MORE THAN 10 DAYS. SO YOU PLEASE GUYS HELP ME WITH MY ORDER AS I DO NOT WANT TO STUCK WITH YOU GUYS AS I HAVE OTHERS THINGS AS WELL TO DO IN MY LIFE, WHEREIN YOU PEOPLE ARE CREATING A LOT OF TROUBLE, DISTURBANCE, HARASSING ME, TORTURING ME, GIVING ME MENTAL TRAUMA, ALREADY LOST MY MENTAL PEACE###

###YOU PEOPLE ARE LITERALLY MAKING A CUSTOMER TO BEG IN FRONT OF YOU EVEN AFTER THAT CUSTOMER HAVE MADE THE PAYMENT OF INR 40, 000/- AND AGAIN YOU PEOPLE ARE ASKING TO MAKE THE PAYMENT OF INR 45, 000/-. YOU PEOPLE HAVE ALREADY BLOCKED MY MONEY FROM LAST 25 DAYS AND NOW 10 MORE DAYS YOU WILL BLOCK IT AND YOU ARE BEING A SHAMELESS AND SEEKING A PERMISSION FOR THIS AS WELL AND IF I AM NOT GIVING YOU THE PERMISSION TO DO SO, YOU PEOPLE ARE FORCING ME TO DO THAT.

DON'T YOU THINK SO IT'S BLACKMAILING AND WHICH IS A CRIME###

...Guys it is my humble request from you to look into the matter as no one is bothered in #flipkart about their consumers and their hard earned money, wherein the company has already captured my money since 22nd Dec, 2020.



As I have ordered a product on 22 Dec 2020 and I am sitting now on 11 Jan 2021 & I haven't received my product and not any kind of positive update from Flipkart people.



Each time I am calling so called customer care people or senior desk or supervisors or even escalation team #digitalmarketing

Everyone is just saying sorry and giving me a new timeline, all the time wait for another 24 to 48 hours.



Finally on 3rd Jan 2021, #socialemedia team came into the pictures and committed me that your order will be packed and shipped on 06th Jan 2021 you will receive your product maximum by 9th of Jan 2021 but today on 11 Jan 2021, I am again sitting on the same situation.



What is happening here guys have raised the issue on #socialemedia still no one is bothering, I seriously fail to understand the challenge you people are facing while resolving the issues.



At Least provide some contact details wherein I can speak to some for any kinda update as there is no update on your customer care numbers...



#AND FOR GOD SAKE PLEASE PROVIDE A SINGLE PERSON TO TALK TO. HOW MANY TIMES I NEED TO EXPLAIN EACH AND EVERY THING TO EACH ONE OF YOUR EXECUTIVES...



SERIOUSLY VERY VERY BAD ATTITUDE AND CLIENT SERVICE...

My paan wala provides better service than you guys, wake up people.



I am working from home these days and I don't have a good phone to use and you people are making fun of my problems.



I am unable to use my banking services, apps to make payments, considering the pandemic situations and to follow the safety measures I generally use phone pe and google pay but now just because of you guys I am forced to use cash and cards.



Who will be responsible if I will come in contact with this Virus and my family is also connected with me and I have kids and seniors as well at home as I am staying in a combined family.



I am facing a very bad mental trauma and harassment, is this the way you people treat your customers.

### I do not want the refund, I just need my product as soon as possible so that I can work, I am unable to do my work as of now considering ###WorkFromHome### in this pandemic situation.

***PLEASE DO SOMETHING ASAP AND AS OF NOW I NEED A SINGLE PERSON TO TALK WITH.***

Deepanshu Sardana
[protected]
Jan 14, 2021
Updated by Deepanshu Sardana
Himanshu Gedam & Team,

This is :


#Deepanshu Sardana - [protected]

#Order I'd - OD[protected]



###DO NOT CONTACT ON# REGISTERED MAIL ID OR CONTACT NUMBER AS ORDERED FOR ME BY SOMEONE.###

###AND DO NOT FORCE ME TO CANCEL MY ORDER###



###WHY YOU PEOPLE ARE FORCING ME TO CANCEL THE ORDER & MAKE A FRESH ONE, I DON'T WANT TO CANCEL MY ORDER AS I DO NOT HAVE ENOUGH FUNDS AS WELL TO MAKE ANY FRESH ORDER AND I AM ALREADY IN SO MUCH PAIN AND WAITING FOR MY ORDER FROM APPROX. 25 DAYS AND REFUND PROCESS WILL ALSO TAKE APPROX OR MORE THAN 10 DAYS. SO YOU PLEASE GUYS HELP ME WITH MY ORDER AS I DO NOT WANT TO STUCK WITH YOU GUYS AS I HAVE OTHERS THINGS AS WELL TO DO IN MY LIFE, WHEREIN YOU PEOPLE ARE CREATING A LOT OF TROUBLE, DISTURBANCE, HARASSING ME, TORTURING ME, GIVING ME MENTAL TRAUMA, ALREADY LOST MY MENTAL PEACE###

###YOU PEOPLE ARE LITERALLY MAKING A CUSTOMER TO BEG IN FRONT OF YOU EVEN AFTER THAT CUSTOMER HAVE MADE THE PAYMENT OF INR 40, 000/- AND AGAIN YOU PEOPLE ARE ASKING TO MAKE THE PAYMENT OF INR 45, 000/-. YOU PEOPLE HAVE ALREADY BLOCKED MY MONEY FROM LAST 25 DAYS AND NOW 10 MORE DAYS YOU WILL BLOCK IT AND YOU ARE BEING A SHAMELESS AND SEEKING A PERMISSION FOR THIS AS WELL AND IF I AM NOT GIVING YOU THE PERMISSION TO DO SO, YOU PEOPLE ARE FORCING ME TO DO THAT.

DON'T YOU THINK SO IT'S BLACKMAILING AND WHICH IS A CRIME###
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