Flipkart — I'm encountering an issue with Flipkart, where I'm unable to update my mobile number because I've lost my old number.

Website:

www.flipkart.com/account/?rd=0&link=home_account

I established a Flipkart account approximately five years ago, which was linked to a mobile number. However, a few months ago, I encountered the unfortunate situation of losing both my mobile phone and the associated number.

The primary issue I am currently facing pertains to my attempts to update my account with my new mobile number. Regrettably, the OTP (One-Time Password) verification is being sent to both my new number and the obsolete, inaccessible old number.

While I do possess the OTP for my new number and retain access to my account password, I find mysel[censored]nable to input the OTP from my former, unattainable number. Consequently, this predicament is rendering me incapable of effecting the necessary modification to my mobile number.

I earnestly request your guidance on the proper course of action to facilitate the successful update of my new mobile number on my Flipkart account. Your assistance in resolving this matter would be greatly appreciated.