[Resolved] Flipkart — Image and product mismatch

nagakishore.karri

from Hyderabad, Telangana

Address:	500090
Website:	www.flipkart.com

I place an order in flipkart. Bought a red tape men's solid no show socks
Color: black, white, grey in flipkart, that product delivered in[protected] yesterday i opened a product cover, i am shocked that delivered product is quite opposite from mentioned in the website product. Please send the described item (Red tape no show socks) on the website, i received a very bad product. Please return this item and send a product mentioned in website.

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Jun 22, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

May 22, 2017

Flipkart Customer Care's response We are sorry to know that you have received a different product. The seller has arranged a replacement for the item and it'll reach you by May 31, 2017 and the item originally delivered will be picked up on same date. Please keep the item along with accessories & tags ready for pickup as the wishmaster will not be able to complete the pickup in case any item is missing. Also, remember to collect the acknowledgment receipt once you hand over the product to the wishmaster. We want to assure you that additional measures are put in place so this does not happen again and we're constantly working to enhance your shopping experience. Hope you'll understand.