[Resolved]  Flipkart — improper installation

Address:

Krishna, Andhra Pradesh, 520001

To
The customer care
Flipkart
Sub:improper installation of split a. C by flipkart team-damage to the product by rats entry due to hole on the wall (Behind the indoor unit) for cooling pipes connectivity from outdoor to indoor units left unfilled-reg
Ref.1) invoice no:fabbnr [protected] dt:[protected]
2) installation by jeeves. Ticket id 7j2-27013 flpkrt-3488190
3) inspection report by carrier customer care service engineer dt.[protected]
*
I have purchased a carrier make split a. C vide ref1). And got installed by flipkart team.
On[protected] the above appliance had developed some trouble and stopped working, and i have registered a complaint with carrier customer care on 17nov17. The service engineer on visit has reported that the problem has occured due to improper installation and the hole on the wall made for accessing the gas pipes was not covered from the rats entry into indoor unit and the indoor unit fan motor, swing motors were damaged by the rats and voids the warranty cover.
Is it the quality of installation service offered to customers approaching with faith
Your immediate kind attention is requested to get the above problem rectified by carrier authorised service centre with flipkart cost as the problem has occured due to flipkart installation team only.
Thanking you
K siva rama krishna
D/no.40-9-24, sbi officers colony
Aacharya ranga nagar
Vijayawada-520010
Cel.
Enclosures:carrier service engineer inspection report