[Resolved] Flipkart — in proper taking of customer care representative

Jomin jose

from Mumbai, Maharashtra

Address:

Kopar Kharane, Thane, Maharashtra, 400705

I have a order in Flipkart (OD[protected]. I paid the full amount on purchasing date. But I didn't get the product after 15 days. My delivery date was 16-august-2019. Now it is 20-august-2019. Not yet received the product.
When I talk to customer care executive he was talking bad way. His name was bilal.my contact number is [protected].

Very bad service compare to Amazon. They are showing time deli

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Oct 9, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Aug 22, 2019

Flipkart Customer Care's response Hi Jomin,

We're writing in continuation to your last contact to know the status of your order with order ID OD[protected].

While we were tracking your order to make sure that it reaches you on time, we see that it has been canceled.

If you like, you may place a new order for the product, the seller will work with the courier service provider to ensure the product reaches you.
Please use the survey below to tell us about your experience with us.

This is not something which we would want you to experience and have shared feedback with the courier service provider so they can put additional measures in place to ensure on-time deliveries of orders. We have taken your feedback and surely share with the concerned team.

Have a nice day!