Flipkart Complaints & Reviews

My order is: od[protected]. I order two gift set from flipkart on 2nd august 2019 and i got my product on 6th august 2019. Total amount i pay for 2 box is 998₹. When that delivery came with parcel and that box size is so smaller that in that only 1 product comes into box. So there’s another set of gift is missing. They wrote on bill that 2 gift set, bt they given me only 1 gift set and another one is missing. Please help me in these fraud.
I hope i get justice.

Aug 7, 2019

Complaint marked as Resolved

They have send me my refund

Flipkart customer support has been notified about the posted complaint.

Verified Support

Aug 07, 2019

Flipkart Customer Care's response We will revert on it.

Aug 07, 2019

Updated by vrund shah Bt when u ppl do revert on it ? After Raksha Bandhan ? I order that gifts for my sister to give them on Raksha Bandhan day & u ppl just spoil everything. Plus I’m your Flipkart plus zone member. So i Want justice in these thing and give me assurance that again these thing will not going happen. Cz everyday ppl feels bad that they did shopping from ur company due to fraud things.

Verified Support

Aug 08, 2019

Flipkart Customer Care's response We will revert on it.

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Address: Gautam Buddh Nagar, Uttar Pradesh, 302017

Website: www. Flipkart.com

I am the flipkart user and plus member since 2010 recently they launched a service called as cardless credit and i was active user of this service since i have paid all the bill on first day of generation of bill still they suddenly halt this service and saying that there is teachical error and we are working to resolve but problem remains same one and half month gone away if they are not going resumed this service then they can frankly let me know but they are enticing me on basis of fake resolution promise so please take action against them for mentally harrassment.

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Flipkart customer support has been notified about the posted complaint.

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Address: gurgaon, Aricent tower 5, IT SEZ park, Tikri, Sector 48, near subhash chawk, 122001

Hi team,
This is regarding of product boat stone speaker that i have purchased from flipkart using my gift card.
I am really disappointed with the service of flipkart. From the last 15 days, i have suffered from the product bad service of flipkart.

1. Boat stone 1000 14 w portable bluetooth speaker:
Refund amount should have reflected by the 26th of july. Still, it's on reflected in my account. I have been calling customer care executive from the past 12 days and as per them my issue is on high priority and will be resolved soon. Even i received email from flipkart on 29th of july and 2nd of august of promising that refund will be reflected within 24 hours.
My money is blocked by flipkart for more than 20 days.

Same is happening with the second product (Od[protected], flipzon self standing multi color ironing board (Color and design of cloth will different) ironing board). Refund amount not received.

Hope this mail will resolve my issue.

Regards,
Chirag gupta
[protected]

Sep 13, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Aug 07, 2019

Updated by [email protected] Email conversation:
Gmail chirag gupta <[protected]@gmail.com>
Re: [Incident: IN[protected]]
7 messages
Customer Support <[protected]@flipkart.com> Fri, Aug 2, 2019 at 4:03 PM
Reply-To: Customer Support <[protected]@flipkart.com>
To: chirag gupta <[protected]@gmail.com>

Hi Chirag,

Thank you for your valuable time over call with us.

I am Niranjan, writing from Escalations Team of Flipkart, I assure you that we will take complete ownership of the case and solve the same with the best possible resolution available with us.

As discussed, I request you to reply on this mail thread in case of any queries, questions or updates needed for the issue we are addressing so that the issue is channelized and it will also help in prioritizing the resolution for the case.

Regards,
Niranjan Kumar
Flipkart Customer Support
Flipkart Customer Support[protected]:03:10 )
Hi Chirag,

Thank you for your valuable time over call with us.

I am Niranjan, writing from Escalations Team of Flipkart, I assure you that we will take complete ownership of the case and solve the same with the best possible resolution available with us.

As discussed, I request you to reply on this mail thread in case of any queries, questions or updates needed for the issue we are addressing so that the issue is channelized and it will also help in prioritizing the resolution for the case.

Regards,
Niranjan Kumar
Flipkart Customer Support
Your Query[protected]:25:48 )
Please resolve my issue ASAP.

On Thu, Aug 1, 2019 at 8:52 PM chirag gupta wrote:

> Waiting for the response
>
> On Thu, Aug 1, 2019, 10:22 AM chirag gupta wrote:
>
>> Hi Team,
>>
>> Really disappointed!!!. I haven't received the amount yet(i.e
>> 2599). since from 26th of July, I have been calling you guys every single
>> day but still haven't received my money
>>
>> Is this the way Flipkart does business with the customer.
>>
>> Hoping for the positive response and waiting for my money back into my
>> account.
>>
>> Chirag Gupta
>> [protected]
>>
>> On Mon, Jul 29, 2019 at 12:32 PM Customer Support
>> wrote:
>>
>>> Hi Chirag,
>>>
>>> As per telephonic conversation with you, we are writing about your Order
>>> Id OD[protected] for the product "boAt Stone 1000 14 W Portable
>>> Bluetooth Speaker".
>>>
>>> We would like to let you know that amount Rs.2599 will be credited in 24
>>> hours to the Gift card section in your Flipkart Wallet which you can use
>>> within a year to buy products sold by any seller on our website or app and
>>> the amount is non transferable.
>>>
>>> Hope this helps.
>>>
>>> Regards,
>>> SIMON KOLHE
>>> Flipkart Customer Support
>>> 24x7 Customer Support.
>>> Buyer Protection Policy.
>>> Flexible Payment Options.
>>> Largest Collection
>>>[protected][protected]
>>>
>>
>>
>> --
>> *Thanks&Regards*
>> *Chirag Gupta, *
>> *@+91-[protected]*
>>
>>
>>

--
*Thanks&Regards*
*Chirag Gupta, *
*@+91-[protected]*
24x7 Customer Support.
Buyer Protection Policy.
Flexible Payment Options.
Largest Collection
[protected][protected]

Customer Support <[protected]@flipkart.com> Fri, Aug 2, 2019 at 4:03 PM
Reply-To: Customer Support <[protected]@flipkart.com>
To: chirag gupta <[protected]@gmail.com>

Hi Chirag,

Thank you for your valuable time over call with us.

I am Niranjan, writing from Escalations Team of Flipkart, I assure you that we will take complete ownership of the case and solve the same with the best possible resolution available with us.

As discussed, I request you to reply on this mail thread in case of any queries, questions or updates needed for the issue we are addressing so that the issue is channelized and it will also help in prioritizing the resolution for the case.

Regards,
Niranjan Kumar
Flipkart Customer Support
Your Query[protected]:25:48 )
Please resolve my issue ASAP.

On Thu, Aug 1, 2019 at 8:52 PM chirag gupta wrote:

> Waiting for the response
>
> On Thu, Aug 1, 2019, 10:22 AM chirag gupta wrote:
>
>> Hi Team,
>>
>> Really disappointed!!!. I haven't received the amount yet(i.e
>> 2599). since from 26th of July, I have been calling you guys every single
>> day but still haven't received my money
>>
>> Is this the way Flipkart does business with the customer.
>>
>> Hoping for the positive response and waiting for my money back into my
>> account.
>>
>> Chirag Gupta
>> [protected]
>>
>> On Mon, Jul 29, 2019 at 12:32 PM Customer Support
>> wrote:
>>
>>> Hi Chirag,
>>>
>>> As per telephonic conversation with you, we are writing about your Order
>>> Id OD[protected] for the product "boAt Stone 1000 14 W Portable
>>> Bluetooth Speaker".
>>>
>>> We would like to let you know that amount Rs.2599 will be credited in 24
>>> hours to the Gift card section in your Flipkart Wallet which you can use
>>> within a year to buy products sold by any seller on our website or app and
>>> the amount is non transferable.
>>>
>>> Hope this helps.
>>>
>>> Regards,
>>> SIMON KOLHE
>>> Flipkart Customer Support
>>> 24x7 Customer Support.
>>> Buyer Protection Policy.
>>> Flexible Payment Options.
>>> Largest Collection
>>>[protected][protected]
>>>
>>
>>
>> --
>> *Thanks&Regards*
>> *Chirag Gupta, *
>> *@+91-[protected]*
>>
>>
>>

--
*Thanks&Regards*
*Chirag Gupta, *
*@+91-[protected]*
[Quoted text hidden]
Customer Support <[protected]@flipkart.com> Sat, Aug 3, 2019 at 12:15 AM
Reply-To: Customer Support <[protected]@flipkart.com>
To: chirag gupta <[protected]@gmail.com>

Hi,

Thanks for writing to us. We have received your query and will get back to you within the next 24 hours.

[This is an auto-generated response. Please do not reply to this email.]

Thanks,
Team Flipkart
Flipkart Customer Support[protected]:03:11 )
Hi Chirag,

Thank you for your valuable time over call with us.

I am Niranjan, writing from Escalations Team of Flipkart, I assure you that we will take complete ownership of the case and solve the same with the best possible resolution available with us.

As discussed, I request you to reply on this mail thread in case of any queries, questions or updates needed for the issue we are addressing so that the issue is channelized and it will also help in prioritizing the resolution for the case.

Regards,
Niranjan Kumar
Flipkart Customer Support
Flipkart Customer Support[protected]:03:10 )
[Quoted text hidden]
[Quoted text hidden]
chirag gupta <[protected]@gmail.com> Mon, Aug 5, 2019 at 11:45 AM
To: Flipkart Customer Support <[protected]@flipkart.com>
A gentle reminder as I haven't received any single amount.

Please do the needful.

Regards,
Chirag gupta
[Quoted text hidden]
chirag gupta <[protected]@gmail.com> Mon, Aug 5, 2019 at 4:45 PM
To: Flipkart Customer Support <[protected]@flipkart.com>
Waiting for the Response
[Quoted text hidden]
chirag gupta <[protected]@gmail.com> Tue, Aug 6, 2019 at 9:57 AM
To: Flipkart Customer Support <[protected]@flipkart.com>
Team,

It this way to handle the customer. As per the telephonic discussion, amount should have transferred by of before Monday(5th of August) . Still no refund . And no one is responding.

Disappointed. Please don't play with the patience of customer.

Regards,
Chirag Gupta
[Quoted text hidden]
chirag gupta <[protected]@gmail.com> Wed, Aug 7, 2019 at 8:50 AM
To: Flipkart Customer Support <[protected]@flipkart.com>
Team,

Reminder..I haven't received the amount yet.
Please refund the amount as soon as possible.

Else I have to take some legal action.

Waiting for your reply.
[Quoted text hidden]

Verified Support

Aug 08, 2019

Flipkart Customer Care's response We will revert on it.

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Sir my self siva kumar and my flipkart affiliate id is offer bricks and my email id is offerbricks.[protected]@gmail.com and my approved payments were 6800 and still, flipkart is not processing my affiliate amount and i had dropped several mails and there said will credit at july end but the amount is not credited

And see my attachment and there i sapproved amount of 6800 rs and
My personal phone number is [protected]

+1 photos

Flipkart customer support has been notified about the posted complaint.

Verified Support

Aug 08, 2019

Flipkart Customer Care's response Hi,
We are sorry for the trouble caused.
We request you to contact on [protected]@flipkart.com for further assistance.

Aug 08, 2019

Updated by siva kumar appala i drop mail several times and there are not responded and i have proof also

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#flipkart flipkart is a disgusting e - commercial site who is playing with customer. Customers r paying a large amount during their order but when customer making any return it iis blocking that account. When a customer talks with customer care member they also couldn't help customers.in my case i purchesed a lorem wrist watch of rs 325 and when i went for return, its shows that due to high number of returns u can not login your account further. Flipkart actually hiding their policy or making fraud to customer and the gv linked with this account also lapsed.in my flipkart i'd [protected]@gmail.com there is rs 855 gv was added. But i could get it. And the register mobile number is [protected].

Sep 13, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Aug 07, 2019

Updated by Sankar P Meher #flipkart Flipkart is a disgusting E- commercial site who is playing with customer. Customers r paying a large amount during their order but when customer making any return it iis blocking that account. When a customer talks with customer care member they also couldn't help customers. In my case I purchesed a Lorem Wrist watch of Rs 325 and when I went for return, its shows that due to high number of returns u can not login your account further. Flipkart actually hiding their policy or making fraud to customer and the GV linked with this account also lapsed. In my Flipkart I'd [protected]@gmail.com there is Rs 855 GV was added. But I could get it. And the register mobile number is [protected].

Verified Support

Aug 08, 2019

Flipkart Customer Care's response We will revert on it.

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Whenever I clicks on play game it gives error "we encourage fair play in line with our terms and conditions, ERROR_CODE 1000"
I have reported this issue to customer care also but they were not able to resolve it . They just says it's technical issue try after some time.

My flipkart Account :- pawan.[protected]@gmail.com

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Address: Flat 401, Sai Homes #1 Vaikuntam Layout Main Road, Kundanhalli Gate, Bangalore, Karnataka., 560037

Flipkart has locked my account just after i added 7000 rs which i received as a gift from office.
They are saying they have found trend in my purchase that i am not using flipkart for personal use.
Crimes by flipkart
1. Taking away 7000
2. Blocking account and harrassing user
3. Never advertising gift cards are not to be gifted but can only be used by the user who is purchasing.
4. Never advertise we can only order from flipkart in a particular given address.

Sep 9, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Aug 06, 2019

Updated by Snehajit Das Customer support not able to explain what wrong was done in my account.
They are just not answering properly and giving bot replies.

Verified Support

Aug 07, 2019

Flipkart Customer Care's response Hi,
Thanks for getting in touch.
We are sorry to inform you that we are unable to find your account details. Request you to share the contact details or get in touch with our customer support number[protected].
You can also check your order status here: http://fkrt.it/bqWLi~NN
Hope to hear from you soon.

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S

Snehajit Das

from Bengaluru, Karnataka

Aug 11, 2019

snehajit.[protected]@gmail.com

My account is locked since last 21 days
And I am not able to use it. I am taking help from my friends to get things ordered for personal requirements.

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Address: Paschim Medinipur, West Bengal, 721232

I am writing this complaint because i am very fade up with flipkart customer service experience. I have ordered 5 items from flipkart on 11 the oct, 2018 and next day i received a message my order has been cancelled from the seller end. After receive the message i called your customer service team immediately, they informed me due the high volume of the order of those item seller has cancelled the order. Please place the order once it will comeback in stock. I waited for few hours turned on option notify me. Once the order came back in stock, i placed the order once again. Again next day my order has cancelled from the seller end, i called your customer service team once again, they asked me to place the order once again after one day. Again i placed the order once again on next day. Again next day my order has cancelled from the seller end, i called your customer support team once again, the executive asked me to place the order after few hours and also he will update about this issue on the seller community page. So i waited for 12 hrs and once again i placed the order. Again same thing happen with me. Again i called flipkart customer support team and the person escalated the issue and provide me the case number: in[protected].
I was waiting for the response. On 18th oct i received an email that my account has been blocked after investigation that the items i have purchased are for reselling and not for personal use.

I never understand the matrix of the investigation of your executive, if i am purchasing for selling purpose then i placed the order on a bulk amount not for one quantity and the item was for my recently ordered iphone 6s from flipkart and for my another two phone lenovo vibe k6 power and lenovo vibe k5.

Once my account was blocked by your concern team, i called flipkart pathetic customer service team immediately. Person transferred the call to the back end team and your back end executive asked me response the same email and who investigate on the issue she will response back within 24-48 hrs and after that i never received response from flipkart concern team. Also, i called them 2-3 times to check the progress but i received same answer wait for 24-48 hrs.

I am requesting you please resolve this issue as fast as possible and re-enable my account.

I hope you will take necessary action for re-solve this issue as fast as possible.

Thanking you.

+1 photos

Flipkart customer support has been notified about the posted complaint.

Verified Support

Aug 08, 2019

Flipkart Customer Care's response Hi Sumanjit,

We'd like to let you know that your recent order has been canceled as our systems have observed a trend in your purchase history that suggests that the items you've purchased are for reselling and not for personal use. This would also mean that you will no longer be able to login to your Flipkart account.

Aug 25, 2019

Updated by SUMANJIT Hey!

Answer is just a copy paste. Why you guys are not investigating on this. You uneducated agent advised me place the order after getting cancelled. Why you guys are not asking your agent for guided me into the wrong way. Which leads my account in trouble. You guys should punished your agent. Your customer service was always worst and will be worst in future as well. Flipkart management was always greedy will be in future until Walmart sacks all the old management employees.

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My account has got hacked and the hacker has changed my email id and password. He has also used my gift card to order various things. Customer care is not helping, no one has intervened. They have poorest security authentication.

I even emailed to [protected]@flipkart.com which was given by customer care but no response. The customer care support took it very casually and told that it will take 2-3 days to resolve issue. They dont even understand seriousness of the situation.

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I ordered Ambrane power bank and Power bank was not deliverec on date.Daily I am calling customer care executive to cancel my order.They are not cancelling the order and kept customer so many days awaited.

Customer got affected and they did not provide any option for cancellation.kindly cancel my order as shown in screenshot and refund my amount.

+1 photos

Sep 10, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Aug 08, 2019

Flipkart Customer Care's response Hi,

We are writing to you about the Ambrane 20000 mAh Power Bank (PP-20) with your order ID OD[protected].

We are sorry for the trouble you had to go through. We’d like to let you know that the seller has confirmed that the refund has been completed on 07 Aug 19 and will be reflecting on your PhonePe account by 15 Aug 19.

Hence, closing the complaint from our end.

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Talked and mailed with Flipkart CC and CEO, Grievance, escalation, cs-head and higher authority several times, asked for escalation of issue, argued that I have agreed to Flipkart Exchange terms and not to ekart’s checklist.

My phone old phone and after local ekart manager told me that they will not accept phone in any case due to minor scratch attached image., Also told them that ekart is just a logistics partner, arranged by them, over which I have no control, and delivery boys are not technicians. How can Flipkart rely on them for Final Decision.

Their policy is absurd and problem is they don’t mention anything in policy which ekart is expected to check. They expect new phones in exchange nowadays.

Btw, if you are not in urgent need and if they reject your old phone, That Means Flipkart expecting people to exchange their new brand goods in return of other brand new goods.
Or They are cheating people by giving exchange offer till we Buy the product.

The people of Flipkart are mentally disturbed and I have lost them for this, which I have to file a case.

+1 photos

Flipkart customer support has been notified about the posted complaint.

Aug 12, 2019

Updated by Krupesh Doshi NO RESPONSE

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Address: Hyderabad, Telangana, 507304

I have purchased led tv (40sm) (Case id ftev-dkdzzl-5j7oyq-dx3x94-qg9bywq) on 15th july online and delivered on 23rd july 2019. As per purchasing policy within 2 days of delivery flipkart has to install the product through the authorised agent. But now more than 20 days but installation not done even after number times complaint given through the customer care.

Everyday i am receiving messages we have arranged technician and will be installed. Around 3 pm daily i will receive message that installation rescheduled.

I am not able to use the product even after purchasing the product. Still i have not opened the product due warranty conditions.

I don't know either my ordered product is available inside or not? Why flipkart is fearing for installation.

Flipkart customer support has been notified about the posted complaint.

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Address: New Delhi, Delhi

Dear sir/mam,

I am not able to login my flipkart account for last 15 days as it is showing some error there so kindly resolve this issue as soon as possble.

I am also attaching a snapshot of the error that i is showing on my unsuccessful login try. So kindly rectify this issue so that i can continue to shop here.

Best regards
Lakshay sehgal

Sep 6, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Aug 06, 2019

Flipkart Customer Care's response Hi Lakshay, Thanks for getting in touch. We regret to inform you that we are unable to find your account details. Request you to share us the account details or get in touch with our customer support number[protected]. Hope to hear from you soon.

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Praful Mistry

from Mumbai, Maharashtra

Aug 6, 2019

I have buy 2 ya 3 phone first phone I bought honour 9 lite for my cousin after I bought mi for my friend but my account is blocked by flipkart what I do to unblock my account.

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Address: Alwar, Rajasthan, 301019

The book i got delivered is meant for sale only in bihar.
The mrp of the book was 350, but it costed me 380.
The concern is not the overpriced items, the concern is when it mean to be sell in bihar why it been sold through out india.

The order id : od[protected]

This could a route to avoid taxes and other income tax avoidance. Please look into the matter and educate me.

Flipkart customer support has been notified about the posted complaint.

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Address: Thane, Maharashtra, 401303

Dear team,

After the replacement received, there was installation that was suppose to happen. We got the message that it is scheduled to happen after two days from tv arrival. Suddenly, we received a message on next day stating that the installation is done successfully, which actually didn't happen and when we tried reaching flipkart customer care that is also not happening.

Every time after the installation, we get call for sharing the feedback, even that has not happened. I have attached the snapshot of the message, please check.

When replacement arrived there are dead pixel on panel, that was also supposed to be reported, even that has not happened. I am unable understand what is the exact issue here, tv arrived after so much of struggle, then issue with tv and then again struggle with replacement and technician issues.

When i received replaced tv, again dead pixels issue along with installation service issue.

What is the use of being flipkart plus member, if i have to face so many issues. This has happened with me for first time and earlier also i have purchased washing machine, fridge but no issues. This was a gift for my husband on his bday but thankfully ruined because of your services and lack of communication.

Spending so much money and purchasing something that we value and then such services ruin the complete trust over ecom.

+2 photos

Sep 15, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Aug 07, 2019

Flipkart Customer Care's response We will revert on it.

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Address: Flipkart, Bengaluru , India, Bangalore, Karnataka, 560103

I had bought a mobile on 26th July `19 from Flipkart Mobile app.
Model Name : Asus Zenfone Max M1 (Black 32 GB)
Price : INR 6, 999 /- (by HDFC Credit Card)
Order ID No: OD[protected]

Mobile delivered on 28th July`19.
But when I started to charge this mobile, charger & mobile getting overheat, which is unbearable to hold.
Thus, I requested to Flipkart for replace on 28th July 19 at night hour but request has rejected without any reason.
Again I requested to Flipkart for return/ refund . Return ID[protected]
Flipkart`s well trained & robot technician visited my home and without putting my mobile on charge, by physical appearance he put the remark that `mobile is OK`, and my refund request had been canceled by their portal.

Again I requested for return / refund on 2nd Aug 2019 (Return ID[protected], but without my concern or information Flipkart has canceled my request.

Now again 4th time I have requested (Return ID[protected]) on 5th Aug`19 but still there is no response from Flipkart.

In the last 6-7 days, i have call Flipkart`s customer care more than 10 times, but no use of this, always they sorry but there is no any outcome.

Flipkart is making their customer fool by providing them defective products and forcing them to keep the defect item. Not attending customer request under obligation time, only passing customer time so that, warrantee/return/refund time should be over and Flipkart would not be responsible for return/refund.
Flipkart is harassing me mentally very much. this is their customer service. I need my money back with interest and compensation of INR 75, 000/- for mentally torture me since last 8-9 days,

Sep 11, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Aug 07, 2019

Flipkart Customer Care's response We will revert on it.

Mar 09, 2020

Updated by Sohail Ahmed 555 problem resolve. thanks Consumer complaints..

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Address: Behind Vetrinary Hospital, Bazar peth, kasegaon, 415404

Maine 29/07/2019 ko flipkart se bpl led tv order kiya hai. Maine uske liye online payment kiya tha. Tvki kimat 8999 rupees hai. Lekin mere accounts se do bar 8999 rupees deduct ho gaye hai. Flipkart keh raha hai ki hamare delar ke account mein ek hi bar paise transfer ho gayee hai. Abhi ek week ho gaya tv to aa gaya lekin mere account main ruppes wapas bhi nahi aaye. To main kya karu

Sep 6, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Aug 06, 2019

Flipkart Customer Care's response Hi Shiv,

We are writing to you about the BPL Vivid Series 80cm (32) HD Ready LED TV with your order ID OD[protected].

We are sorry for the trouble you had to go through. We’d like to let you know that the seller had received a one-time payment. Hence, request you to get in touch with the bank for further assistance.

Hence, closing the complaint from our end.

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S

Sana Pathan

from Mumbai, Maharashtra

Aug 6, 2019

Plz... refund my money...we are so poor people...we are in very bad situation now...so plz hame hamare paise wapas kar do...plz

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E

Eshwar Teja

from Delhi, Delhi

Aug 6, 2019

Defect phone, it battery drain fastly, signal problem like could have a call, hanging, showing empty on screen, hearing problem in normal usage,
Taking long time to open apps

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Address: Sirsa, Haryana, 125076

I have ordered a facewash on flipkart assured and as i opened it suddenly it got blast and even in no return policy flipkart agent refuse to work against it as they said it is not return policy.. I want solution for this problem i had to face.

Order id-od[protected]
Mobile no.[protected]

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Address: 500025

Am not a reseller.. Without any intimation thry blocked my account... Even when i bought the products i never returned many of them.. I purchased everything for my purpose not for reselling.. They mentioned me as reseller nd blocked my account.. I messaged many times even i mailed number of times but no use.. Even customer care no response at all
My email id linked to flipkart [protected]@gmail.com

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Flipkart customer support has been notified about the posted complaint.

Verified Support

Aug 07, 2019

Flipkart Customer Care's response Hi,
We are sorry to let you know that your recent order has been canceled as our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your Flipkart account.

Aug 07, 2019

Updated by Sunnykumar281190 This is the same reason i got when I mailnu people personally... See i[censored] proove me for what u have said am ready to accept any action imposed by u... Dont be such a stupid... Whats the use of giving complaints here if i get the same reply.

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Address: Lucknow, Uttar Pradesh

Mere pass mobile me ek flipkart ka link aaya. Jisme mobile ka add tha. Maine jb us link pr click kiya aur link khul gya. Maine us link se mobile purchase kiya. Maine ye payment online debit card se kiya. Payment hone k baad mere pass order id product ki receive hue. Jb maine us order id ko track kiya to vo track nhi ho rhi thi. Order id photo me dikh rhi hogi, jo maine bheji h. Mere 1799 rupess ka payment hua hai. Mere sath flipkart ke naam per dhokhadhadi fraud hua hai. Mujhe jald se jald eska salution chahiye. Aur flipkart ke naam per jo mujhse fraud ke rup me rupees 1799 ka jo payment hua hai vo mujhe pura vspas chahiye. Mai asha karta hu ki mere es problam ko bahut hi gambhirta se lenge.

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Sep 6, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Aug 06, 2019

Flipkart Customer Care's response Hi Vindhesh,

Thanks for writing in.

We are sorry for the trouble you had to go through.

We are sorry to let you know that these are not genuine offers listed by any seller on Flipkart. You can find all the genuine offers and discounts on our website, app and mobile site.

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