[Resolved]  Flipkart — Installation of Items, who [protected]@home on 11-07-20

Dear Sir/ Madam, Good afternoon...

I am Dr Sunil VK Gaddam. My mobile no: [protected]. I hve ordered 4 items from Flipkart on 3rd July 2020.
Ordered Items:
1. Muebles Casa Croma Leatherette 3 Seater Sofa (no. 1)
2. RoyalOak Panter Leatherette 1 Seater Sofa (no. 2)
3. Crystal Furnitech Avia Engineered Wood Coffee Table (no. 1)

Item no. 1 was delivered on 11-July-2020 and Item no. 2 & 3 were delivered on 13-July-2020.

But, you have not installed neither of them till date. It's almost 7-days (1-week) passed by. I have kept the items in Warandha (corridor) since the packs are too heavy and not fit through door. If you unpack, we can take the items inside the house.

If items get damaged because of insects/ rats etc., I will send the items back to you.

Though I have called a no. of times, NO RESPONSE neither from your side nor from Jeeves Consumer Service. This is very very bad on your part.

Very very bad service ever I have in my life.

[protected] is too long for installing these items. From Jeeves Consumer Services, they told that they re-sheduled installation date to:[protected]. But, till now there's no response though I have called them and flipkart, a no. of tmes since morning.

Earlier they have given some Technician name and his no. His name is Dhupam Sreehari. His mobile no is: [protected]. Though I had called him a no. of time, no response from him too.

This is very very bad on your part. Is this the treatment that you would give to your customers?

At least, even now let me know exactly, when you are sending the technitian for installation. I am facing a lot of trouble by keeping items in the corridor.

Do the needful at the earliest...

Thank you & kind regards,

Dr Sunil VK Gaddam
Principal, Global College of Engineering & Technology
Mob: [protected].
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Aug 7, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jul 22, 2020
Flipkart Customer Care's response
We will revert on it.
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