[Resolved]  Flipkart — issue with extended warranty 2 year by flipkart protect

I purchased a micromax 42 inch led tv and extended warranty 2 year by flipkart protect from flipkart. Extended warranty policy number is jppoffk222518. From last 2 month my tv has not been working and i raised a claim for the service to "jeeves consumer services" dated jun 02, 2020. Jeeves case id: 0f2ewhysc[protected]. It has been more than 35 days they are not responding and not providing the service. Even i raised a complaint to flipkart customer care regarding the issue on jun 19, 2020. But my issue has not been resolved till now. I called the flipkart customer care more than 6 times. Every time they are telling that team is working on it. They are also provided wrong email id '[protected]@flipkart.com' which is not working. This is the most disgraceful experience in my life with flipkart.
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Jul 21, 2020
Complaint marked as Resolved 
Complaint not resolved, not addressed or not fixed. how it is marked as resolved????????????
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jul 13, 2020
Flipkart Customer Care's response
Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID in order to assist you further. Hope to hear from you soon.
Jul 21, 2020
Updated by subash24
Please find the below Order ID

Order ID: OD[protected]
Verified Support
Jul 21, 2020
Flipkart Customer Care's response
We will revert on it.
Complaint comments 

Comments

Please find the below Order ID

Order ID: OD[protected]
It's a fake. Flipkart extended warranty is not real. Will not get the benefit

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