[Resolved]  Flipkart — item delivered was not same as mentioned in the website. this happened for the second time

Website:www.flipkart.com/rv/orderDetails?item_id=21187425969848501&link=MyOrders&order_id=OD21187425

I ordered lg ac in flipkart.

In website it was mentioned as 2018 model year but when they delivered it was 2017 model year.

I raised this is a concern to flipkart and they made a technical visit with the help of jeeves consumer service and realised that they have delivered 2017 model and they agreed to replace a new product which will be b which will be 2018 model year.

That even the second time they delivered the 2017 model.

Why did they provided the wrong information in the flipkart website or why did they deliver the wrong model a product that to continuously second time.

Order id: od[protected]
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May 10, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Apr 09, 2018
Flipkart Customer Care's response
Duplicate of IN[protected].
Apr 09, 2018
Updated by Maheshbabums
This is not a duplicate incident. Earlier one for the installation issue. This is for delivering the wrong product again and again.

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