[Resolved] Flipkart — Lakme kajal | |||||
I ordered 2 lakme kajal through flipkart which were delivered on 27.11.2015.Order Number OD[protected] supplied through their vendor THINKBLST, on opening one and using it my wife developed eye allergy and had to see a doctoe and get an MRI done for the eye.On closer examination we found the product to be FAKE.Updated Hindustan Unilever maker of LAKME who collected the second sealed piece for Lab Test reort expected March 2016.Flipkart unwilling to accept responsibility and say at the most they can refund cost of the product Rs.289+Rs.40 delivery. My wife could have lost an eye.Flipkart says they checked with the vendor who claims he sent original. Selling fake products is a criminal offence and does not absolve Flipkart of its responsibility. Was this information helpful? | |||||
Complaint marked as Resolved
Verified Support Jan 14, 2016 Flipkart Customer Care's response The above complaint is already addressed and we had informed customer that we will refund the amount. However, customer is not ready to accept and demands for a compensation which we will not be able to accommodate. So closing the case.
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