Flipkart — Laptop replacement is not providing for my new laptop which is given by the Flipkart is screen defect

Address: Flipkart

I ordered Asus Vivo book laptop on 14 Jan 20205 on that day only I returned the laptop and asked replacement due the screen defect soo from Asus technician visit over and provided DOA Packing and DOA certificate is also over on 27 Jan 2025 Fater that I contacted ting the Flipkart customer service they are not at all responding and not proving any information about my replacemnt they are telling the team will contact you about your problem still they are not contacting me from 2 days back don't know what to do I want new laptop even the asus company also provided the DOA certificate why they are not providing the replacement to my order please resolve it as soon as possible sir still more than 2o days I am facing this problem