[Resolved] Flipkart — lenovo core i5 7th gen - (8 gb/2 tb hdd/windows 10 home/4gb graphics) ip 520 laptop | |||||
I am purchases lenovo core i5 7th gen - (8 gb/2 tb hdd/windows 10 home/4 gb graphics) ip 520 laptop from flip cart and found defective product and complain raised on flip cart. Flip cart fixed technician visit till 5th nov 2018 and delivery of replacement product fixed on 10 feb 2018. As schedule of technician visit completed on 03rd feb 2018 and also lenovo acknowledge for replacement of 6th feb 2018 but flip cart rescheduled replacement time 10 feb 2018 to 17 feb 2018. When delivery men reached for delivery the replaced product on 11 feb 2018 he said to me that product are not damage. I do not understand that is i complain for died product than why executive raised complain for damage. Finally delivery men not delivered the product. Why flip cart work to irresponsible with customer and without solving the issue he marked as resolve. He create problems for customer. He work against with customer. My mail id is mishra. [protected]@gmail.com Was this information helpful? | |||||
Feb 15, 2018 Complaint marked as Resolved Not resolved Flipkart customer support has been notified about the posted complaint. Verified Support Feb 14, 2018 Flipkart Customer Care's response We will revert on it.
Verified Support Feb 23, 2018 Flipkart Customer Care's response Replacement product has been delivered to customer and is working fine. Case closed
Verified Support Feb 23, 2018 Flipkart Customer Care's response As interacted with the customer the issue is resolved now hence closing this case from our end.
| |||||
Add a Comment | |||||
55%
Complaints
46546
Pending
0
Resolved
25436
View all 46546 Flipkart reviews & complaints
+91 80 4274 9527 [Grievance Officer]
+91 80 4908 3910 [Grievance Officer]
+91 12 4615 0000 [Corp Office]
Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
View all Flipkart contact information
Post your Comment