[Resolved]  Flipkart — marq washing machine

Address:kopar khairane navi mumbai, sector 5, room no 48, Mumbai City, Maharashtra, 400709

Hello allthis is to bring to your kind attention that i have recently register a complaint regarding washing machine service. I purchased marq washing machine from flipkart.
This product does not work properly. So i request for repair this product on 1 oct 2019
But flipkart and your all service executive is not taking seriously. Every timing whenever i'm calling your all executives saying different thing. First timing they said you'll get repair your product, second timing they said you'll replacement and now this is third time they saying you will get refund. Now im very depressed. And even i'm not getting any update your side. This is the good relations between flipkart and us please don't spoil it. Please sir resolve my problem as far as possible
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Nov 16, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 14, 2019
Flipkart Customer Care's response
Hi, Thanks for writing in. We're sorry to hear that you're facing issues with your MarQ by Flipkart 6.5 kg Semi Automatic Top Load Washing Machine White, Maroon. Since the product was delivered to you on 01 Jul 19, it has crossed the seller's 10 days replacement period. Due to this, the seller will not be able to fulfill your return request. However, the product is covered under the manufacturer's warranty, so you can get in touch with the brand authorized service center and they'll be able to help you out. Hope this helps.
Complaint comments 

Comments

My order Was placed on 2-10-19

Order num-OD[protected]

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My mob no. [protected]
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