[Resolved] Flipkart — Mental harassment and misleading

[Resolved] Flipkart — Mental harassment and misleading

P Priyanka Parashar

It's been 15 days Flipkart isn't resolving my issue I have very small kid still I am keep giving 3 to 4 hour daily to talk to customer care representative Nowadays I am getting extreme high headache due to same Kindly resolve my issue Else FIR is the only options Was this information helpful? No (0) Yes (0)
Feb 26, 2021 Complaint marked as Resolved None of action taken yet by Flipkart They keep sending auto robotic reply They are not taking complaint seriously You guys should take Serious action against Flipkart Flipkart customer support has been notified about the posted complaint. Verified Support Feb 26, 2021 Flipkart Customer Care's response Hi, We'd like to let you know that post validation our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account. Your kind understanding is appreciated. Feb 26, 2021 Updated by Priyanka Parashar So you mean if I receive 10 product defective out of 30 So you won't take it return Kindly show me in policy where it is written It's your duty to send correct product We don't have money for wasting And great way to do fraud Feb 26, 2021 Updated by Priyanka Parashar I am uploading all the recordings of customer care conversation All the emails, messages On every social media So that everyone come to know how easily Flipkart do fraud
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Comments

Brij Mangukiya

from Mumbai, Maharashtra

Flipkart has started doing this now. They send the same " unusually HIGH number of returns" to people several times. Even when we have just returned ONE item 3 years back and been a genuine customer for a long time. I had ordered expensive samsung monitor and logitech gaming mouse, they don't investigate the issue and make false reasons to block account. IF your fraud system had detected and blocked account why not do it before we place any other order.
Instead you block our account after we raise a genuine refund request.
I have received an empty package worth 10, 999 and still no resolution.
Fraud company then making positive customer stories on their blog and twiiter.
Shame on the largest india owned marketplace. No wonder why amazon supersedes in quality.