[Resolved]  Flipkart — mi refused to repair the 2 months old phone which is in warranty

Address: Gurgaon, Haryana, 122001
Website: www.flipkart.com

I am ravi kumar,
I got redmi note 4 (Gold, 64gb) on 12th sept-2017 from flipkart with invoice no. Od[protected]
.
It got automatically stopped working while i was talking on phone, i saw a blue screen and the phone didn't start again.
I raise a complaint in redmi customer care they suggest me to get repair my phone from redmi repair center but redmi repair center refused to repair it.

I told them that its still in warranty period as its only 2 months old but they said to me that you brought it from flipkart so we are not able to give you warranty service.

It means products brought from flipkart have no warranty and the flipkart claims that their products are genuine.

How can anybody trust flipkart products as if there is no warranty provided by the manufacturer/ company.
My total salary is rs. 12000/- only and i brought it due to trust in flipkart products but what i got.

Its clear that flipkart is be-fooling us.
We must have to take some action against such fraudulent, so that in future nobody can be cheated like this.

Regards
Ravi kumar
Phone :- [protected]
+1 photos
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Feb 11, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Dec 28, 2017
Flipkart Customer Care's response
We will revert on it.
Verified Support
Dec 30, 2017
Flipkart Customer Care's response
Issue: Service center not providing services

Resolution: We have interacted customer, apologize and asked him regarding conversation with Authorized service center. He informed that they are telling him to keep the phone with them for servicing. Informed him to follow service center instructions for claiming warranty. hence closing the complaint.
 
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