Flipkart Complaints & Reviews

I've given correct address as vill - gadong, p. O - kathapara, p. S - dhupguri, district - jalpaiguri, pin - 735210. But flipkart's ekart logistics denied to deliver my 3 products. If you can't deliver your product why you accept orders from this address? I want all of my three orders to be delivered as soon as possible. I'll file case of harassment against you if not resolved.

Due to wrong account no for refund that i had given in refund details bank has transferred refund amount back to flipkart and now flipkart is not giving my money and they are not taking any action toward it. I have given all details to them still they are not taking any action.

Here is the outward transaction proof in photos that bank has done to flipkart
It is my no [protected]

On 15th dec 17 i ordered nikon 5300 dslr with 18 140 lense by bajaj no cost emi. I received parcel on 18th (Today) as soon as i opened the box i found total garbage stuff inside. I informed delivery boy from ekart. He told me to call flipkart customer care... I did same they told me to wait till 30th dec.
My order no. Od[protected].
Before fileing fir i would like to give 2, 3 days to flipkart, because i hope flipkart will solve my problem soon.

Dear sir,
We booked one consignment in flipkart (Cod) and ecom courier personnel simply cancelled: this is the second consignment within two days. Whether they are having door delivery or not? So please confirm the status.
Message from courier
Sorry, the doyle collection d... With order id od[protected] has been cancelled as it could not be delivered even after multiple attempts. Please check your email for more details.
Regards

I purchased phone on 15th dec, it was delivered to me on 17th around 2.30pm
Same day i did not do much with phone. But very next morning i started to use the phone.. I noticed display lines... And speaker's issue. I immediately raised return request with flipkart... As per the process they sent the technician home and he saw the phone and saw the defect on phone.. He saw he would send the details to flipkart and they would take any decision.. Next moment i see on flipkart notes return rejected as issue was resolved after troubleshooting... This is just insane... I hope some one can help me get new phone

I've ordered a scoot Mart tempered glass for my Samsung Galaxy s7 but the product that was delivered is smaller in size.I 've complained on you customer care number but Flipkart executive told me that it's non replaceable. So Flipkart you are robbing people in the name of online shopping?? I want my replacement.

My order ID-0D[protected]

I ordered a msi laptop with order id od[protected] on 7th december and was expected to be shipped by 9th december. It has been 9 days since ordered and the details is still showing that it will be shipped by 9th december while the delivery date was postponed to every three days while no reason was given for the delay. Now the offer period is over and no news is given about the laptop which leads me to think that flipkart will just cancel the order and fooled us by giving the fake sale

Dear sir, i bought an leeco le max 2 (Rose gold, 32gb) smart phone @ 11, 999/- from flipkart. But they send me a defective handset. I m facing so many problem in this phone like hanging problem, low battery backup etc. I complained so many time to flipkart but every time they told me that i should go to customer center of handset company. But company has been leave india so many months ago. So there is no any customer center of this phone. Flipkart promise me so many on phone that they will take some action against this problem but they didn't. I told them why are u selling this kind of phone whom's company are not working in india. But they have no answere.
Please help me to recover my value of phone.
Thnaks
Sanjeet singh
[protected]

Dear flipkart, why don't you clear things to the customer before he order a product that you can't deliver product in discounted price.
Now i am very serious. I will not spare flipkart this time until i get my order.
I have ordered moto g5 plus (4gb ram) on 17th december under "new pinch days" sale via my card and paid rs.9899 already. After then i have received a sms & a mail which state that my order has been placed successfully and confirmed. Everything was perfect till 3.28pm. On today at 3.29pm received a text and mail which state that my order has been cancelled.
Wow! Again after 7th-9th december sale, same thing happend another time. Last time on 9th december, ordered mi a1 (Order id : od[protected] at 12, 699 via my sbi card, and on 10th december received the same kind off mail and my order had been cancelled by seller. I had contacted flipkart customer service team on the same day but they don't provide resolution except apology and also promise in future if the things happed they will provide compensation.
As the incident repeated once again, this time i want my order asap, i don't want to listen any explanations. As per policy, i paid rs.9899 for moto g5 plus, order has been placed and confirmed successfully. As the seller/flipkart confirmed my order already, then seller/flipkart has to take the responsibility to fulfill the order at any cost.
I will do the needful and will take serious action against flipkart unless receive proper resolution and compensation for this harrassment and the ordered product with in 48 hours.
Countdown begins from now.

Purchased whirlpool 190 l direct cool single door refrigerator with 100% discount rs.11, 499 and paid amount rs.99 for extended warranty 2 year by flipkart protect through debit card. But after shipping the above item was cancelled by flipkart without intimation. Purchased date:fri, dec 15, 2017 at 2:59 am. Cancelled by flipkart date and time after shipping:fri, dec 15, 2017 at 7:20 pm (Order id:od[protected]

Hello team,

This is sreekanth. I order samsung on next mobile (Order id:od[protected] in flipkart on 7th dec 2017. I received a different product called moto g+ mobile delivered by a flipkart on 9th dec. I placed a request for return/replace the product which i ordered but i didn't get any response from them. I kept on calling customer service since 10th dec 2017 but those bloody people telling that they provide an update within next 24 hrs but as of now i didn't get an update. I really tired frustrated with these nasty service providing by flipkart. I don't really understand how long these people are taking to come and pick up the product and deliver the correct product. Please assist me to get product/refund the amount at the earliest convenience. Thanks for your support.

I orderer for an mi a1 but due to any reason my order was cancel by flipkart. I want to know my money has been deduct and refund procees upto 30 dec 2017. Its company fault that order was cancelled and my money is block for 14 days...
I am not satisfied with this order for mi ai
I want know if company not want to complete my order why it provide offer for users after completed order why it cancel order this all things are negetive for me

If the product was not available, you should show out of stock. After placing my order why you have cancelled my order while i had paid for this. I have not get my refund now. All the offers has gone out and now i can't order any other mobile. Don't cancel my order and send it to me as soon as possible. I trusted on the site but it totally disappointed me.

Too much delay in delivery of the product every time writing the complaint about delivery time and the quality of the product and also packing of the product still not improved any of the things i mentioned above. So writing the complaint is not at all useful to this so called best online shopping website not taking serious of any of the complaint made by customers so fed up with this waiting for my product

I ordered a Pixel 2 on 15th December 2017. The order was confirmed and the item was dispatched. A day later I found out that the order has been cancelled and that I will get my refund. I was desperately waiting to replace my phone and now thanks to Flipkart I don't have what I wanted and they get to keep my money for a week.

Dear sir /madem

Order i'd is od[protected]

I order 8kg ifb washing machine on 24/09/2017 all ready delivered but i recived damaged pruduts.

So after very very very long time you refund my money but you are not taken your damage products return till now (16/12/2017).

So i am send this mail very serious.

I give you 5 days for return this pruduts otherwise after 5 days means (21/12/2017). I am not responsible for this type damage products. I put damage products out of my home. Because we have all ready wait for 3 months. So

Finally do not take easy. After 21/12/2017 i am not responsible for its. And also i am on holiday for long day.

So please do not call me after

21/12/2017 for this type of damage products. I give you sufficient time for resolve this issuie. So i will not bear now.. Now finally i going on this action...

After 21/12/2017 i eill understanding that you are no objection for its and you are agree with this. So please whatever your action is before 21/12/2017.

So remind date is 21/12/2017.

Last communicate i'd
In[protected]For your refrance).

Dear sir,
I have bought a acer aspire laptop vide order no. Od[protected] on 12 dec 17. On the specification page of the said laptop the operating system written is linux. Whereas i received this item with pre installed endless operating system. This operating system has so many restrictions and is of no use for me. There are also many quality and technical defects in this laptop which makes its useless and non compatible with usage of other softwares. There is no mention of pre installed endless operating system in the specification and its restrictions on the website page.
I have purchased this product online on the trust of the information displayed on the website. As the compnay claims that customer satisfaction prime concern of flipkart they should positively attend such type of issues. But they only make fool of customer with giving fake things, make money and dont willing to return back.

Please help me
Iam trying to return this product but flipkart is not co-operating they are taking time in some or other pretext. I have got a product with wrong specification and now seller is unwilling to return.

I ordered a recently launched phone, micromax canvas infinity pro, and received it on time. I used it for three days and faced a lot of trouble with it:
* fingerprint doesn't respond quickly.
* phones and the camera lags.
* overheating.
* battery draining soon.
I requested for the refund but the flipkart agent tried some sort of troubleshooting and sent me a replacement of the phone (Against my will). I received the replacement in three days and the new phone does the same thing. I am still facing the same issues with the another phone. It is purely a hardware issue which i suppose every micromax canvas infinity pro will have.
I am now requesting for the return and refund of the product but flipkart is denying that and forcing me to troubleshoot again. I cannot spend time on the phone for worthless troubleshooting. Though i have done the factory reset which didn't fix the issue.
Flipkart is sending me a technician which i cannot wait for since i work in a day shift and cannot take time off from the office.
This is seriously annoying as flipkart is not making their promise of keeping their customer happy and forcing to follow their policies.
All the agents, including seniors and managers are repeating the same policies like a robot, and doesn't care about the customers.

Hi. This is from sundar, erode (Tamilnadu), now i ordered hp laptop value of rs.25905 (Incl bag) but that payment was deducted in credit card account. I got message from you that"order could not completed, refund initiated".
I need when i get refund or confirm this order?   replace all

I have placed the order of whirlpool 330 frost free refrigerator on 15.12.2017 and have received the product in damaged condition on 16.12.2017.

I have been told by the logistics team that the replaced product will be delivered next day (17.12.2017). However the order was cancelled by the seller and the refund initiated without intimating to me.

When i called the customer care i have been told that seller has cancelled the order from his end as the seller does not have the product in stock. However when i checked on the website i could see that the product is available from the same seller but at a higher price.

I have purchased the above product in offer and now i am getting the same product at higher price.

I would like to understand the cancellation policy and also understand why i should bear the higher cost without having any fault at my end.

This was purely a fail from the seller and logistics team and i have to suffer for it...

I have wasted my time and energy.. This has happen many a times. Which gives very bad experience to the customers and would result in flipkart loosing it reputation.

Hope this complaint is taken into consideration ans action would be taken to improve the customer satisfaction.