Flipkart Complaints & Reviews

My flipkart account has been deactivated and now i want be activate it but it is not activating
My flipkart account connected with my mobile no. It is also connected with email and when i enters the mobile no. And password he saw me "account is inactive contact the customer support to reactivate it"
Plz solve this problem fastly. Its my humble request.

Mobile no. [[protected]]
Email= lavi. [protected]@gmail.com

Dear sir/ma’am
Ref: my smartphone, asus so:[protected] /1.1 wd 0000hbc b-1 (Numbers found on the side of the box).
The phone under discussion was ordered by sheril jose/shelby. [protected]@gmail.com on my behalf and was delivered to me on 4th june 2017 at giet college, rajahmundry.
This phone has been having varied problems, since i got it, regarding the unduly quick draining of the battery, frequent disruption of the facebook and whatsaap services, total black out of sim card contacts - last time for two days at a go.
I ignored the problems for some time, hoping they would settle with time and use. But last week i visited your authorised dealers at dhanawaipetta, in rajahmundry and who on checking the details on the phone informed me that your dealer :
I) sold me a phone that was manufactured/ imported in 2014
Ii) that no relevant numbers (Emri? And sl. Numbers were mentioned in the bill,
Iii) naturally expected warranty/ guarantee are not mentioned
Iv) on calling the tel. No. Of the supplier-mr... Mohamed from delhi as shown in the bill, was switched off when i called for information
V) the service of the phone is very unreliable and the battery as it does not last for long is very inconvenient as and when i need to be travelling etc.
Vi) according to your service centre the motherboard of the phone has problems
Vii) from your sale documents they are not sure as to who should service it
Viii) that the servicing would be quite expensive
And finally, i need to be advised as to the solutions to these problems. As things stand, i regret i ordered asus and nearly feel that i was taken for an ’online ride’ by your company.
Hope you will do the needful to rectify the situation and redeem your company’s reputation and the trust i placed in you when i chose your brand.
Hoping to hear from you at the earliest
Yours sincerely
Jose
Giet campus
Rajahmundry
Andhra pradesh,

I had placed an order for mia1 phone. Had an option while placing the order for one day delivery by paying 70 rupees extra. I had opted for one day delivery and it was displayed that the order will be delivered on saturday 9th december. Order was placed on 8th december. Order is not yet delivered and the order status shows it will be delivered on 15th december. I called up the customer service and they told me due to some error the order is delayed. I wanted to speak to the manager and i was put on hold for more than 20 minutes to speak to a manager.

On 7th dec 2017, i have ordered a acer predator helios 300 core i7 7th gen - (8 gb/1 tb hdd/128 gb ssd/windows 10 home/4 gb graphics) g3-572 gaming laptop (15.6 inch, black, 2.7 kg). I payed rs 67, 890 for this laptop through my credit card.
They said that i would get my order on 9th dec 2017. The shipping went on well, but at the delivery stage they said that the shipment is damaged. When i called the customer care they said that i should cancel the order, when i asked for a new one to replace it they said they can't do it.
They cancelled my order after that.
I just want the laptop which i brought and they can keep the money. This is the only way this problem could be solved. Waiting for an immediate reply.

The past 2 days of big shopping days has been a nightmare for me. The sale was announced on 7th at 00:00 hrs. I was keeping myself awake to book a mobile for me with the offer. (The offer looked very good). On the mobile app when i tried to exchange my oneplus 3t for google pixel 2 xl the value for my old phone showed 16550 that is when the sale went live. But when i click on add to cart the value for my old mobile is displaying as 13000. I felt there is something wrong and contacted the customer care via call... No one solved my problem. But after i contacted the customer care via mail, the offer that was live.. That itself was removed and it's been more than 48 hrs and still i haven't got any replies.

I have been contacting the customer care, still no response and all of a sudden all the google pixel 2 mobiles were marked as out of stock. This was weird.

I bought two mobile phones at a very high discount on 7th of december 2017. Let me mention all the discounts which were applied on that phone. First of all 1500 was off on that device in sale, secondly i exchanged my old phone for rs.500, and lastly i was getting a flat 10% off by paying with sbi credit card. But flipkart cancelled my order and is providing me refund instead. I called customer care so they said, that they can't do anything i have to place new order. First of all thats not the way things should work in flipkart, secondly my money will be refunded by 19th of december, and sale is ending on 9th of december. I can't buy that device now at that price which i was getting during the sale. I dont want a refund i want my mobile phone at that price.
Order id - od[protected]

My father ordered a pair of black shoes. Yesterday it got delivered and when i opened the box, inside the was the show box and on the top of that shoe box was bird poop. Is this the kind of service you provide to the customers! You should have even cleaned the top of the box then it would have been fine! But delivering a thing with this kind is not acceptable!

My issue is regarding a refrigerator I ordered in Flipkart Site. I actually ordered a 5 star rating Whirpool Refrigerator on 16/10/2017 at price of 16, 450, but instead of a 5 star refrigerator they delivered me 4 staring rating refrigerator on 20/10/2017. On the same day, I called Flipkart Customer Care and explained the same to them. As there was no stock of 5 star refrigerator, they placed refund instead of replacement. Next day, I saw the 5 star refrigerator in stock in the site, but I am unable to cancel the refund request. Again, I called Customer Care, to cancel refund and raise Replacement Request, but they said that they are unable to raise the request and wait 1 more day. I waited for 1 week, but the status has not been updated. Again, I called customer care, but in vain. I waited for 1 more week and on 11/11/2017 I received a message that my order has been delivered on 11/11/2017. I called the Customer Care to ask about at least my refund amount, again they asked to place refund again...

My problem here is 1) I am not able to get the product I request for and they delivered me a wrong product; 2) Customer Care never helped me in replacing the product as then an offer is going on; 3) I did not get my refund amount till now and asked me again to place the refund. 4) The price of the product now is more than when I actually placed the order...

From a top rated online website like Flipkart, this is not what we are expecting. Simply, this is like cheating on your customers. I am totally disappointed with the type of service you have provided to me...

I had ordered a phone on[protected] and paid for it upfront. The order was cancelled the next day although the product is available for purchase. I have already contacted flipkart and was informed that the order was cancelled as i am ordering the phone in bulk quantity but the order was for 1 phone only and the last phone that i purchased from there wabsite was back in july.
Request you to please look into the matter.
Mobile [protected]

I was exchanging iphone5s for mi a1 mobile. eventhough they are giving only 3500rs for iphone 5s, i was ready for exchange. but the exchange person denied to exchange as the home button was not working properly. but flipkart says, if the mobile switches on and display is good, then they can exchange

I have applied for return but they rejected saying you need to reset the phone but even after reset the phone is hanging, technician also visited but during his visit the phone was working but still we are unhappy with the performance, technician was agreed with our problem as our phone hangs randomly then i called and flipkart said to take phone to service centre instead of replacing. It is when when i have complaint and applied within 10...

This is the first time i am getting so much trouble from a ecom
Website. For a single item i have to place 3 orders and yet flipkart
Doesn't help.
Od[protected] was my first order delivered on 23-nov as soon as
I found its one item is missing i raised the complaint with u but you
Never provided with any refund and asked me to wait for return.
I ordered again with od[protected] and again i found the
Incomplete order sent to me.

My money is stuck and i am been given only timelines for refund.
Please initiate my refund as i can't wait more to your return completion.
I have already placed a third order for same product please sent me my money.

Hi,
I have ordered a gift for my husband a flying machine full sleeve solid mens jacket
Order details:
Order id
Od[protected] item)
Order date
Thu, dec 7th '17 1:02 am
Total amount
₹2, 048 through net banking (Including extra charges for fast delivery)
Delivery expected by fri, dec 8th '17
I haven't received it yet neither they shipped, if they can't deliver it on time why do you take payments, and charge them for extra?
Please do the needful and take a strict action.

Thanks,
Asma

Hi,
I purchased mobile Ivoomi from your portal. The quality of the product is so much poor that we decide we will never buy products from Flipkart portal anymore. We had tried to speak with customer care but they are showing your illogical reason for non exchange. We want to buy another brand mobile by exchange it. The camera quality is poor. Phone got heated.
Expecting for cooperation to exchange this product.
Attaching invoice for your reference.

I had placed an online order for gold coins on Flipkart.com on November 17, 2017 (Flipkart Order id - OD[protected] for my personal use. The seller of the said product was Bluestone Jewellery and LifeStyle Pvt. Ltd., Mumbai.

Said order was delivered on November 27, 2017 with no tampering on external package - as a regular Flipkart customer for many years with good experience till date, we accepted the package without opening in front of delivery guy - however upon opening the order later, I was shocked to find that there were no coins inside the package. Immediately raised a complaint with Flipkart on Nov 27, 2017.

Till date, 10+ days have lapsed and Flipkart has not provided any resolution. Their customer service is worst with no care for the customer. In my email exchange with them copied to their senior management, the customer service team copy pasted their same revert 4 times without even bothering to read what I have mentioned. Pathetic customer service. Most of the guys at their call centre - they can hardly communicate let alone understand and resolve their problem. Amazon is light years ahead in terms of customer service.

Still struggling to get refund with Flipkart.

I have ordered 3 laptops with a lap bag and wireless mouse from flipkart and made the payment via internet banking,
After the successful completion of payment i received a mail from flipkart as order cancelled and quoted as "due to the huge demand of products, and to provide customers an equal opportunity to avail the said deal, the order was cancelled.”

Dear sir / madam,

My product was delivered on 30 november 2017 and from 1 december 2017 to
8 december 2017 i am getting same delivery messages about 350 to 400 times.
When i contacted to flipkart they told me don't worry problem resolved in 24 to 48 hrs, this happen on 2 december, 5 december and 8 december.
No one can resolved my issue.
Please help me.

With regards,

Gaurav godbole

I have ordered mi 5a 32 gb on 7th dec 2017 as below

Order placed: your order for redmi 5a (Gold, 32 gb) with order id od[protected] amounting to rs.6999 has been received. You can expect delivery by tuesday, dec 12, 2017. We will send you an update when your order is packed/shipped. Manage your order here http://fkrt.it/xChQt!NNNN

Shipped: your redmi 5a (Gold, 32 gb) with order id od[protected] has been shipped and will be delivered by tuesday, dec 12, 2017. You will receive another sms when ekart logistics's wishmaster is out to deliver it. Track your shipment here http://fkrt.it/lBUYsTuuuN

Cancellation: we have received your cancellation request for the order od[protected]. Since the item has already been shipped by the seller, please do not accept the product if delivery is attempted. Check your email for more details.

This is flipkart
Totally fraud

One of the ear plugs of the earphones is not working.. There is no sign of any external damage on the earphones. They are under warranty. What should i do with them? I have invoice for it. I bought them from flipkart. It came on time. It was working perfectly well for sometime. Base was good. Sound was excellent. And then one day suddenly one of the ear plug stopped working. Help me please.

I had bought a phone moto e4 plus three months back with buy back guarantee. Now i want to exchange the phone with mi a1. But it's not giving the proper exchange value. It's giving only rs. 2860/- kindly resolve the issue. So that i can buy the phone. Imei no - [protected]
[protected].
I have called customer care number of times. But no1 is responding to the issue. I have bought the buy back guarantee by spending money and now am not getting the value for it. It's a harassment towards the customer