[Resolved] Flipkart — mi tv went out of stock even after adding in cart

chinksa

from Jaipur, Rajasthan

Address:	Jodhpur, Rajasthan, 342006
Website:	www.flipkart.com

Never expected this from flipkart. I was waiting to buy the redmi note 5 pro bated breath. Mi tv went for flash sale. I was in the flipkart app ever since 11:00 a. M to but tv which was supposed to release at 12 pm. Tv went to sale at around 11:59 a. M. I managed to get a tv into the cart. I was directed to cash on delivery option as it require time to enter card details. Finally, i was asked to enter captcha to verify that i'm a human. I tapped on place order, instead of placing an order, it showed the product became out of stock.
When a item already is in my cart how it can be out of stock. This logic is pretty simple. Even mi site has 24 hours to checkout but in your case even after adding in cart it goes out of stock which is logically incorrect. Please repair your software.
My email - [protected]@gmail.com

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May 8, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Apr 06, 2018

Flipkart Customer Care's response Due to overwhelming response from our customers the product got out of stock real quick. Please try placing the order in the upcoming sale.

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Comments

diff_2013

from Pune, Maharashtra

In my opinion it's a trick adopted by Flipkart and many such online sites. They have limited stock and they actually overbook the item and then cancel excess orders. This is not first time such instances have happened.
Such instances have happened in past too. Sometimes they offer a product for a very low price and then also cancel the order stating pricing errors.

These are part of their analytics tricks and online consumers fall pray to that.

Also I personally feel that all MI Products are of inferior quality.