[Resolved]  Flipkart — "Misleading", "Delivered Wrong Product and not taking it back",

Address: NUNUJOTE BASTI , P.O- CHOWPUKURIA

My Name is Adbin Bara. I am from Nunujote, P.O.-Chowpukuria, via. Bagdogra, Dist- Darjeeling, West Bengal. Pin- 734014.
On 24th May, I ordered a product from Flipkart [Product - Crucial CT8G4DFS824A(2400MHz) DDR4 8 GB (Single Channel) PC (CT8G4DFS824A)8GB DDR4 DESKTOP] and on Flipkart's site, it is listed as DESKTOP RAM so I ordered it. On 30th May, the product was delivered but when I open the box, I see 8GB DDR4 Laptop RAM instead of 8GB DDR4 Desktop RAM, which was listed on Flipkart's site. But Now they changed the product name on Flipkart's site. Now Flipkart Support team does not understand my problem and they are saying that which product I ordered, comes under the "No Return Policy". They mislead their customers and now they are not responding to their complaints
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May 31, 2022
Complaint marked as Resolved 
They accepted my Return Request and providing a replacement unit in a few days.
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jun 02, 2022
Flipkart Customer Care's response
We will revert on it.
 
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Comments

These are the photos of Box and Product.

"Misleading", "Delivered Wrong Product and not taking it back", - Comment #4001291 - Image #0
"Misleading", "Delivered Wrong Product and not taking it back", - Comment #4001291 - Image #1
"Misleading", "Delivered Wrong Product and not taking it back", - Comment #4001291 - Image #2

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