Flipkart — Mobile imei not valid for exchange | |
This is similar to what others have complained. I tried to exhange 2 of my mobiles SAMSUNG GALAXY S2 & GALAXY S3 ; which is out of your listing. So, in the exhange menu in Flipkart App, I'd selected SAMSUNG-ANY OTHER-SMARTPHONES where i am facing this issues. Screenshot attached for your reference. One pic is of Flipkart App of denying IMEI Was this information helpful? | |
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Flipkart customer support has been notified about the posted complaint. Verified Support Oct 06, 2021 Flipkart Customer Care's response Hi, We are sorry for the trouble caused. We regret to inform you that the we are unable find any details with the information shared. Hence, request you to share the order ID, along with the registered email ID and contact number to check and assist you further. Hope to hear from you soon.
Oct 06, 2021 Updated by nishu2962 Attaching pic of imei displayed on the screen of phone for exchange ( Samsung Galaxy S2).Mob no. - [protected]  | |
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So, fyi, these 2 mobiles (Samsung Galaxy S2 & S3) were bought from authentic Samsung Store in the past. Since the device is authentic, flipkart should not show that 'imei no. provided is not associated with Samsung', which ultimately is a denial of an authentic mobile phone for exchange without any valid reason.
Sharing you my details :
Flipkart id - [protected]@gmail.com
Imei of Samsung Galaxy S2 (for exchange) -
[protected] (pic attached).
Thanks,
Nishant Singh