[Resolved]  Flipkart — money got deducted from the account but order was not placed

Address:	Bangalore, Karnataka, 560078
Website:	www.Flipkart.com

My registered number in flipkart is [protected]. I have placed an order for mi note pro 5 on 23rd sept, 2018. While placing the order an amount of rs 12449 got debited from my account of bank of india, but the order was not placed. As the amount is huge and not limited to some hundreds i called up flipkart customer care. They even accepted that the money has got debited and gave us a assurance that by 25th sept 2018 9 pm i will get a resolution. I will get a call from flipkart for the same. Till now i have not received any call from flipkart, yes i did get a msg from flipkart with the tranaction id that they are trying to confirm the payment from the bank. If confirmed the order would be placed but no response after that its been 2 days already. Amazon customer care is far far better than flipkart at least they dont keep hold of any customers hard earned money and also when the amount is such a huge one.