Dear sir
Poor and bad service from flipkart. I received defective product motorola qled. Got delayed delivery. Installation person came 2 days late. At the time of installation, the person told me that, product is faulty and defective and he sent photos to that effect. Thereafter I called flipkart customer care and told that product is defective at the time of installation.
Executive told me to press return option. Accordingly I done the same. Now flipkart executive is saying technical visit is necessary. Technical person I.e. Jeeves told me that he has already feed in system that, product is defective and no need to do technical visit.
I tried again and again but no support from flipkart side. Flipkart executive told me to wait they will solve the problem. But nothing done. I called flipkart executive for 20 times. No executive guided me properly.
The product is defective. I have paid amount of Rs. 29, 600 out of my hard earned money. It's waste of my valuable time and money. Mentally and physically harassed.
Why the flipkart executive misguided me since last 10 days. I informed them that product is defective. Jeeves person told me that he reported Flipkart as Defective product at the time installation. Jeeves person is also not guiding me.
What's wrong or mistake on my side. Harassment since last 13 days. It's bounden duty of Flipkart to replace product as it is defective at the time of installation. But no support from Flipkart executive and their senior. They just told, their back in team will coordinate. But I have not received any response till date.
Jeeves also not visiting for technical visit as directed by Flipkart. He told no need for technical visit as product is faulty as seen at the time of installation.
On 13.10.2025 he told to reject technical visit so that flipkart will replace product. I done so. Still no response from Flipkart.
Very bad and poor service
On 14.10.2025, flipkart executive took my bank details but yet not refund received
Flipkart cheated me.
OD[protected] dated 24 Sept 2025. Nashik Maharashtra
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