[Resolved]  Flipkart — Multiple payment

Address:LEXUS POLYMERS, DECORA CEMENT COMPOUND, SHAPAR MAIN ROAD, SHAPAR (VERAVAL), RAJKOT-360024

Maine ek redmi 8 mobile ka order flipkart par kiya tha, 31st july ko maine 1.30pm par maine phone pe ke upi through 9799.00 ka payment kiya jo ki phone pe par successful bata raha hai. Lekin flipkart ke taraf se us sucessful ka massage aaya tha. Jisse ki maine flipkart aur phone pe dono ko ish transaction ke baare me bata diya tha tab inke exuscutives ne kaha ki aap befikar rahiye 7 working days me aapko ye amount refund kar diya jayega. Ishliye maine 2nd time debit card ke through payment karke order ki delivery le li. Lekin ab phone pe ka kahna hai ki payment flipkart ko successfully credit ho gaya tha flipkart ka kahha hai ki payment unko mila hi nahi kripya aap ishme humari sahayata kijiye.
Order date: 28/07/2020
delivery daye: 31/07/2020
payment mode: phone pe upi ( unsuccessful according to flipkart )
order id: cu[protected]
transaction id: c2007311349010235987812
utr no:[protected]
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Aug 11, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Aug 27, 2020
Flipkart Customer Care's response
Hi, We are sorry for the trouble caused. We're writing to you about your Redmi 8 (Onyx Black, 64 GB) with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund of Rs. 9799/- has been completed on 25 Aug 20 and will be reflecting in your PhonePe account by 04 Sep 20.
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