[Resolved] Flipkart — my account is blocked mentioning high number o[censored]nusual returns. | |||||
After researching a lot on the internet, still not sure why flipkart has blocked my account. Maybe the reason as other people saying that we can not order the same product thrice, and i ordered moto cplus for three of my relatives (Since they don't have idea how to order). And in one order [order id : od[protected] ] by mistake, flipkart refunded money as i got the delivery confirmation message before actual delivery, but when they called me and asked to transfer the money i did the same and also receive their confirmation call that this order is settled. [screenshots are attached] Now come the order id : od[protected]For which my account is blocked) [order was placed on 26th jan 2018 and delivered on 29th jan 2018] This order i placed for my brother on office address greater noida (Since i'm llivivng in bengalore). So i ordered lenovo vibe k5 plus black colored mobile. But the product delivered was of champaign (Golden) color and there was no seal on the box and the mobile was also not looking new. It seemed it was repaired and sold again, another thing the invoice (From some third party seller) doesn't have the imei number of the mobile. For all above concern, i called flipkart raised a complaint and sent a mail with all pictures were taken just after delivery (Can be matched by checking picture properties). So, after all this within 1 hour i received a mail from flipkart stating below "hello, � � we'd like to let you know that your recent request has been canceled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your flipkart account. Thanks, flipkart" [[screenshots are attached] I tried all possible methods to reach them explain them or they could tell me what are thise unusual returns?? But they were sending the above reply again and again. Was really its my mistake to complain if i didn't get what i ordered?? Dear sir/mam.. Please help me to resolve this and unblock my account. Was this information helpful? | |||||
Mar 14, 2018 Complaint marked as Resolved Flipkart called and like before they told "due to high number of returns (account is blocked) and no further action will be made you have to keep whatever kind of phone you got moreover your account can not be unblocked lifetime at any cost." Flipkart customer support has been notified about the posted complaint. Verified Support Mar 14, 2018 Flipkart Customer Care's response We will revert on it.
Verified Support Mar 14, 2018 Flipkart Customer Care's response We would like to inform you that your request for return can not be initiated due to high number of returns. Hence, closing the complaint from our side.
| |||||
 12 Comments | |||||
Comments
My order accourding flip cover lenovo company phone..but flipcart send another company flip cover items recevied 2Jan 2018 my replacement order next day but cancelled again and again total 15 times cancelled by flipcart company..
Reply
Sir this product received wrong item sent but not returning by selar wy and complaint register within 3 days but not action by customer support today last returning date so please return my oder thanks
Flipkart was fraud company
My Flipkart account was blocked
Tell reason. Unusal high no of return purchase history
Recently i have order in one mobile., That mobile was received defective and damged [ Display britness is low and display side frame is not finishing] ., I am raisied replacement request [ 7 ]. But all times rejected and tell reason INTACT
Incase Flipkart will be delivered INTACT
But how can it's possible free of cost change display and side frame in authorised service centre
![]()
![]()
![]()
![]()
![]()
![]()
![]()
My Flipkart account was blocked
Tell reason. Unusal high no of return purchase history
Recently i have order in one mobile., That mobile was received defective and damged [ Display britness is low and display side frame is not finishing] ., I am raisied replacement request [ 7 ]. But all times rejected and tell reason INTACT
Incase Flipkart will be delivered INTACT
But how can it's possible free of cost change display and side frame in authorised service centre
Hey
@[protected]@flipcartsupport after colling your costomer support more then thrice'u have sent me this mail 3 time and ther is respose from your term and can u please infrom me what mode you think so and blockd my account iam a plus custmer tor last 6years.
![]()
@[protected]@flipcartsupport after colling your costomer support more then thrice'u have sent me this mail 3 time and ther is respose from your term and can u please infrom me what mode you think so and blockd my account iam a plus custmer tor last 6years.
Flipkart ne mere sath galat Kiya h aapse request krta plz mera khata unblock kre mujhe mere paise return kre mera khata [protected] or email [protected]@gmail.com h plz help me
![]()
My flipkart account got blocked stating that my account has high number of returns. But I have only returned 2 of there products and have purchased many of the products. After calling customer care they are saying the same thing again and again . Even I can't get to use my supercoins . Flipkart nowadays doesn't do their job well. I just want my account back.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
55%
Complaints
46712
Pending
0
Resolved
25442
View all 46712 Flipkart reviews & complaints
+91 80 4274 9527 [Grievance Officer]
+91 80 4908 3910 [Grievance Officer]
+91 12 4615 0000 [Corp Office]
Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
View all Flipkart contact information