[Resolved]  Flipkart — my flipkart account is not working

Address:	Cuttack, Odisha, 753012
Website:	www.flipkart.com

Dear
Sir,
I've mailed you several time cause i didn't get any help fro flipkart customer service team and same from other services even, not a single reply came till now.

Every-time like an auto bot flipkart customer service team just copy pasting same reply without reading my reply whereas i've wrong full one page explaining everything.

I've been neglected and mistreated by flipkart for more than a week causing me a lot of trouble, i still being a student is unable to handle so much of stress apart from my academic because of this flipkarts trouble.

With due respect i like to request you to please please read the email fully by taking your valuable time from busy schedule for which i aplolozie in advance.

First i'd like to say i'm a flipkart plus member with more than 4k balance also 30+ coins in account.

I'm unable to login to my flipkart account from last one week or more.

My flipkart account having account no -

[protected]@gmail.com
([protected]) is disabled for which i'm unable to login.

After i complained the flipkart customer care replied as below

Hi,

Order: od[protected]

Item: fd fashion hand-held bag

Hello,

We'd like to let you know that your recent order has been cancelled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your flipkart account.

Then when i pointed out that od[protected] fd fashion hand-held bag was a replacement order as this was a mistake this product has been delivered already as replacement after i complained as seller sent empty box with card in it as a proof i asked to check out the courier package weight after that the costumer care made a replacement order which was later delivered which again was not also the full order only one bag came but i didn't complain again, and for this single order which was a seller's mistake or i'd say cheating from sellers end you're blaming me saying
Unusually high number of returns
Without any proof whereas i've given you proof that time also that the seller was cheater the weight of the package scanned proved that.

After this reply flipkart customer service
Again replied same thing (Copy paste) as below

Hello,

We'd like to let you know that your recent order has been cancelled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your flipkart account.

There're two important points to note here

1. Reason given was "unusually high number of returns"
Not a single return done only 1 was replacement with proper reasons provided.

2. Recent order has been cancelled i. E
Od[protected] which was nearly 1-2 months old order moreover it's not cancelled but replaced as replacement order with justified reason already provided.

The update from flipkart customer service for [incident: in[protected]] is always same copy paste answer they're not even reading my mail reply.

I'm not getting any proper resolutions from flipkart customer service and i'm hapless.

Please help me i'm helpless, sad and frustrated. I'm a student i hardly have money from my months savings and 4k rupees in my account means a world to me

I can't sleep for last one week please please help me with my flipkart account.

Please please enable my flipkart account

Please try to read my last reply full
And

Please give me a call back from concerned team on [protected]. Asap