[Resolved]  Flipkart — my mail id hacked and my e gift wallet money stolen by someone

Address:Sri Muktsar Sahib, Punjab, 152107

Someone hacked my flipkart account and changed my registered email address and phone number. I don't know how did this happen. I got an email and message from flipkart that your account details are changed. I am worried about this matter because i also have flipkart wallet balance rs.9010 in it not only that i also have credit and debit card info in it. and also call to flipkart customer care two time at[protected] they told me your mobile no changed with [protected] and mail id also differ from my detail and they order LG refrigerator on dated 02/12/2018 my wallet balance used for rs.9010 and other pay from debit card and as customer care executive my mail id change on dated 30/11/2018 but my issue is still pending. I cant't access my account
and, i have a doubt that how can flipkart allow to change the registered phone number without sending the otp or confirmation code to the email address or phone number (I didn't receive any such email or message).
Please refund my wallet(Rs.9010) amount reactivate my account

Please reply as soon as possible. How can i recover my account back?
My Detail are given below:-
i have three Mobile no.[protected], [protected].[protected]
and three mail id [protected]@yahoo.co.in, [protected]@gmail.com, [protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Jan 8, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Dec 06, 2018
Flipkart Customer Care's response
We will revert on it.
Dec 06, 2018
Updated by sagarkhunger
NO POSITIVE RESPONSE FROM FLIPKART
Dec 07, 2018
Updated by sagarkhunger
ISSUE STILL PENDING NO TIMELY RESPONSE FROM FLIPKART AS PER TAT

Update from Flipkart Customer Support for [Incident: IN[protected]]

7 Dec at 1:08 PM

Flipkart.com Download APP DOWNLOAD APP

TRACK
ORDER

CANCEL
ORDER

FREE & EASY
RETURNS

CUSTOMER
SUPPORT
Dear Customer,

We apologise for taking longer than expected to resolve your issue. We request you to provide us time till 09 Dec, 1:00 PM to get back to you.

Thanks,
Flipkart Customer Support

Flipkart.com

24x7 Customer Support | Buyer Protection | Flexible Payment Options | Largest Collection

Please resolve my issue
With regard
Sagar Khunger
Dec 15, 2018
Updated by sagarkhunger
NO UPDATE FROM FLIPKART
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    46700
    Pending
    0
    Resolved
    25440
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information