Flipkart — My mobile order cancelled even after successfully placed

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Flipkart — My mobile order cancelled even after successfully placed

K Krishna Ramisetty Sep 23, 2020

My order was cancelled after placing it successfully. I placed it on flash sale on 21/09/20. It was very hard to get mobile on flash sale. Somehow i purchased it. After placing, it successfully it got cancelled immediately. I'm shocked. I've been waiting for the mobile since the 1st sale which happened on 15/09/20. Flipkart is showing the false reason for order cancellation. They're saying as the product was cancelled by the seller side due to limited stock. I've seen the product is still in stock even after my cancellation. Then immediately i ordered again. Again for the 2nd time, they deducted my money and then cancelled the order. After my product cancellation, my friend placed the same mobile from his flipkart account. His order got placed successfully and shipped without cancellation. Desired resolution: I paid rs.10249/- and rs.10249/- for two times. But my refund will get credited to my account after 9 days. I want compensation along with the refund for my order cancellation. And also i'm expecting the actual reason behind my order cancellation +1 photos Was this information helpful? No (0) Yes (0)
Flipkart customer support has been notified about the posted complaint. Verified Support Sep 24, 2020 Flipkart Customer Care's response Hi, We are sorry to let you know that your order OD[protected] was canceled by the seller as they can only fulfill orders for a limited quantity of this item. This is done to make sure that all customers have an equal opportunity to buy the item on Flipkart. However, the seller has confirmed that the refund has been completed on 21 Sep 20 and will be reflecting in your credit card by 29 Sep 20. Your understanding is appreciated. Sep 26, 2020 Updated by Krishna Ramisetty I've seen the product was still in stock even after my cancellation. Then immediately I ordered again. Again for the 2nd time, the order got cancelled automatically. After my product cancellation, my friend placed the same mobile from his Flipkart account. His order shipped without cancellation. Why am I not eligible for your equal policy? Two times you cancelled my order, but you successfully shipped my friend's order. Give me the right reason for cancellation. I won't leave this case that simple. I want justice. I placed the order I should get the mobile. This is cheating. You are intentionally keeping the sellar name to escape from this issue. And you are not giving sellar details also. Sep 27, 2020 Updated by Krishna Ramisetty . Sep 27, 2020 Updated by Krishna Ramisetty You mentioned as, to make sure that all customers have an equal opportunity right ? Then, Why am I not eligible for your equal policy? I'm also a customer. Stop using copy and paste templates and come to the point.
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Krishna Ramisetty

Sep 27, 2020

You mentioned as, to make sure that all customers have an equal opportunity right ? Then, Why am I not eligible for your equal policy? I'm also a customer. Stop using copy and paste templates and come to the point.

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