[Resolved] Flipkart — my order automatically cancel without any reson | |||
to, the manager, Dear sir, I have registered for one mobile lenovo a 6000 plus & also ordered for the same today (19/05/2015). I received confirmation msg for order also but after 5 minutes i got prerecorded call from yourside which was for order confirmation i didn't do any thing in between call but still my order cancelled automatically. after that i called your customer care center & talk to Ms. Megha about the same she told me that i have to register again & after that she disconnect call without hearing me. after that i retry the same this time Mr. Pankaj verma received call & he also repeated the same thing this time & he told me that you received call because you select payment mode COD basis after that i asked him to connect the call to the manager. about approx 10 minutes he put my call on hold but he did't transfer the call. i have only two quotation for you. 1) I have already registered for that product & after giving order of same i have done nothing for cancel the order than why my order cancelled. & why i have to re register & waste my time for that product if mistak is not from my side 2)As per talk with Mr. Pankaj verma if you don't want to sell material on COD basis why you put provision for the same in option. Please reply on my below given mail id nikhil.[protected]@gmail.com Was this information helpful? | |||
Complaint marked as Resolved
Verified Support May 20, 2015 Flipkart Customer Care's response Spoke to customer and informed him the reason why his order was cancelled and informed him to place a fresh order. Customer agreed for the same. So closing the case.
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