[Resolved] Flipkart — my refund was pending from last 15 days

Amit kumar Pandey

from Bengaluru, Karnataka

Address:

560076

Hi Sir/Madam

I created a order (OD[protected]on 21st of Aug 2017 for dell inspiron laptop and other items. I returned two times dell laptop because they had given wrong configuration laptop with fake Microsoft operating system.after that they said they will refund the 47100 rupee to original payment method and therfore i am requesting them to refund the money but they are giving me only dates.First they said 7th sept, then 11th sept and 14 sept and last dates is 16 sept.

they are mentally harassing me and other family member .we are middle class people.i am begging them to return the money.

For Proof i am attaching the CC Statement from where they deducted the money.

+3 photos

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Oct 20, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 18, 2017

Flipkart Customer Care's response We will revert on it.

Verified Support

Sep 19, 2017

Flipkart Customer Care's response The customer complaint about refund issue. We'd like to let you know that the seller had refunded ? 47100 on 7th of September to your bank account. As per standard banking procedures If you do not see the refund in your account by this time, please check the previous statement/unbilled transaction of your credit card before reaching out to the bank. You may contact your Bank's customer care using the number mentioned on the back of your card with the reference number: PZT[protected]Y1102 in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's. Closing the complaint from our side.