[Resolved]  Flipkart — my return has not been picked up or contacted by the courier but still they rejected my pickup

Address:500068
Website:www.flipkart.com

I have placed an order for 2 sarees on flipkart. One of the sarees i received was of a different color so requested to refund my money as the return was open and flipkart provided me with the option of both refund and replacement while i was purchasing and placing the order. As i requested for a refund, flipkart was supposed to pick up my order. They didn't come to my address to pick up the order but they marked that i had given them some other product, not the original. They visited my address but still, they claim that they received false item so they canceling my pick up.
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Dec 5, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 31, 2018
Flipkart Customer Care's response
We will revert on it.
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