Flipkart — My seller account on Hold not reactive

Hi Team,
I had open a seller account on Flipkart in year 2018 and I had started selling product in beauty category. So I was selling Facial Kits. I was selling different brand facial kits. There was a brand Shahnaz. I was a new seller for ecommerce selling.
After a year suddenly Flipkart hold my seller account without any notice on 3rd May 2019 and view reason "listing inactive-fake". For reactivate this account I have to submit a genuine invoice for product Listing ID(s): LSTFCKF6D3KUVDXYZUGYRIWJO. When I checked this ID I found that this Shahnaz product and I have invoice for the same.
For unhold my seller account I had submitted genuine invoice which are direct from Shahnaz warehouse. However, Flipkart team does not ready to accept these invoice and does not ready to unhold my seller account.
Please give me a reason where I am wrong. My submitted invoices have toll free number as well email address. Team may check to direct Shahnaz with that invoice number either this invoice genuine or not. I assure to Flipkart team that this is 100% genuine. I am also attaching an invoice here. Please check.
Now once again I want to request to Flipkart team either they will prove that my submitted invoices are not genuine Or if the same are genuine then please unhold my account.
A year has been passed and after Covid19 this is tough time for us for earning the money if my account does activate by Flipkart. Already I have big loss due to expires so many products.
Thanks,
Mushkeen Fatma
Ph: [protected]
Email id: for seller account id: [protected]@gmail.com
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Flipkart customer support has been notified about the posted complaint.
Verified Support
Jun 06, 2020
Flipkart Customer Care's response
Hi, We are sorry for the trouble caused. We understand your concern here. Request you to get in touch with the seller support by dialing[protected] or https://seller.flipkart.com. I hope this helps.
Jun 06, 2020
Updated by Mushkeen
Already I have raised so many times complaints to Flipkart seller support with option helpdesk. However, I have found always one answer "Your account will not activate". According Flipkart I have to submit an invoice for reactivate account and when I am submitting the invoice then why flipkart is not activating my account. I have so many product in my store and this is big loss for me that I can not sell the same due to not activate my seller account. Please check and resolve the issue. My account id is [protected]@gmail.com.
Thanks,
Mushkeen Fatma
"
Jun 21, 2020
Updated by Mushkeen
Still my account is not activated. I did not find any action from flipkart side.
Mushkeen Fatma
Sep 05, 2020
Updated by Mushkeen
Still my account is not activated. I did not find any action from flipkart side.
Mushkeen Fatma
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