[Resolved]  Flipkart — need refund for defective product

I purchased a mobile phone order no. Od[protected] from flipkart.com on 24 sep 2017. Product was defective as mic volume was very low. I raised replacement request on 28 sep 2017 then they arranged technician visit on 29 sep 2017. The technician was not good, he didn't listen anything, i said him many times microphone volume is low but he gave excuses like network issues and all and said product is alright and left. After that i again face same problem then again requested replacement now flipkart is not helping, executives are giving dates and dates. I am feeling mentally harassment and calling them every day and they just giving dates for rescheduling tech visit. Now i don't want any replacement, i want refund of my money. I am mentally very harassed. So i don't believe cheater flipkart and sellers register under flipkart are fraud gave defective items and flipkart didn't do anything.