[Resolved] Flipkart — need refund of 15, 999

Fazil12

from Bengaluru, Karnataka

Address:	Bangalore, 560068
Website:	Flipkart.com

This is to inform you that on 10th july i have placed an order of redmi note 7 pro (Neptune blue, 64 gb) - order id: od[protected] through cod.

However, at midnight the pay option has been visible so, i have made a payment through sbi debit card ending with 3824.

However, the transaction has been failed and the amount got deducted.

I have contacted the bank regarding this, they have been told me that we didn't receive any payment regarding this transaction. Check with flipkart customer support.

I have raised a concern to customer support regarding this they have created an incident id: in[protected] and mentioned that it should have been credited by 19th july.

Again connected with customer support they have informed that they have initiated the refund on 10th july, ref:[protected].

On daily basis, i am checking the mini statement, but the amount has not been credited to my account.

Please find the attached.

+2 photos

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Aug 31, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Jul 27, 2019

Updated by Fazil12 Flipkart tean have been mentioned that 19th July it will be going to credit on my account.

Kindly check my statement and confirm where is the refund and has been cameto my account.