[Resolved]  Flipkart — neither give replacement for wrong product nor refund the money.

Flipkart had sent the below mail to me but did not resolved it. And i have also sent him the required details. Hello Himansu, We are writing to you about your recent order We’d like to let you know that your request for a replacement/refund cannot be fulfilled by the seller as the courier service provider has confirmed delivery of the item to recipient of the order with the product being intact. In case, you re in disagreement with the seller's decision, please share the below details within 48 hours so we can look into this further and reach you. 1. Proof of Identity (Scanned copy/photo of any one of the following). Please ensure the details on the ID card are same as on your Flipkart [account/order]: o Aadhaar card o Pan Card 2. Current active phone number 3. Current address 4. Preferred time of the day when you are available to meet Here are a few tips to ensure a clear photo of the ID card: - Place the ID on a dark surface - Use sufficient, natural lighting instead of a flash. It's best if the photo is taken during the daytime- Take photo as directly above the ID as possible. Please ensure that your shadow does not cover your ID - All four edges of your ID should be visible within the image - All details on ID should be clear & legible Thanks, Punith P Team Social Media