Flipkart — Net banking payment option blocked. No reason. No resolution..

Complaint against
Flipkart
Online shopping
Mumbai

Att. Grievance officer
Email ID- grievance.[protected]@flipkart.com

Order #OD[protected]

Subject for
Net banking payment option menu not visible on their app still after multiple attempt for the last 3 days. Complaining to them bring only excuses. Causing hell of the trauma and waste of our valuable time. Constraining us to make COD payment making us pay extra COD charges.

Grievance in detail as follows.

I had already have a long chat to your customer care people on chat box not only once but thrice but they failed to do anything to bring any substantial resolution. I had to place today's order on COD because no net banking payment option was visible on your app still after multiple attempt. So obviously it seems you people have blocked net banking feature for me for the reason better known to you making me discouraged to place any order which Flipkart in future.
RK Agrawal
[protected]

Attached screenshot of their payment page without any option of net banking payment for the last three days.
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Flipkart customer support has been notified about the posted complaint.
Dec 25, 2025
Updated by rameesh agarwal
Order ID
OD[protected]

1 Complaint against
Your delivery man
2 This is not the first time when you delivery man was found asking more than the order amount appearing on your app for the order.
3. And when we refuse to pay anything above the confirmed amount visible on your app and also the amount which you mention in your email on the day of delivery to be payable at the time of delivery, you delivery man starts fighting with abusive language.
4 Last time also, refer our complaint. We paid him 5 rupees more believing he was right. But when we rechecked your email we found he had cheated us through false amount on his mobile. Obviously manipulated.
5 today again you delivery man, maybe a different person again asked us to pay 300 instead of 295 the correct amount. Again he started quarrelling and being constraint we made online payment of 295 only.
6. Rupees 5 is not the criteria but our grievance is against your delivery man who first of all always demand more than the billing amount and when were refuse, he starts fighting making a scene in front of all the neighbours.
7. We have to demand strict action against such cheating delivery man showing manipulated amount on their mobile. In this way they are making thousands of rupees every month using such tactics, bullying the customer.
RK Agarwal
 
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